I redeemed my points for a magazine subscription. Each year is worth 800 points, so I put down a quantity of 3. I get docked 2400 pt for 3 years.
A few weeks later, the magazine account shows a 1 year subscription renewal. I call up the dickheads at Priority Club and they tell me it is only good for 1 year. I pointed out that they took 3 years worth of points for a 1 year subscription. The idiot on the phone said he will have to look into this. I asked for my points back, and dickhead said he can't do that but he will call me back.
Why is it I never have a problem with Delta or Marriott points?