Microwave Oven Recall, please read

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[ARCHIVED THREAD] - Microwave Oven Recall, please read

Posted: 1/1/2002 1:18:36 PM EDT

Heard about this on the radio and checked mine when I got home. Sure enough, our microwave is one of them.

If you have a fairly new Kenmore/Whirlpool Over-the-range microwave/hood combo and the serial number stars with XC, it's being recalled. You can find the serial on the bottom edge of the inside cavity when you open the door.

They're recalling 1.8 million of these, so check yours if you have one of these types of ovens.

More info at [url]http://www.repair.whirlpool.com/[/url]

Posted: 1/1/2002 1:21:16 PM EDT

[#1]

[img]http://www.repair.whirlpool.com/MWR/model1.jpg[/img]

Posted: 1/1/2002 1:31:41 PM EDT

[#2]

Yeah, thanks DVDTracker. Mine is the Whirlpool over the range type like that but was built just shortly before the recall models were. So guess what happened. Yes, mine crapped out and I got to go buy a new one since mine wasn't an XC serial numbered model.

I hate the consumer appliance and electronics game. It seems like everything is built to fail in a few years so that everyone has to go buy new ones. Sh!t what am I saying...everything is like that, not just electronics.

BBURN

Posted: 1/1/2002 1:43:07 PM EDT

[#3]

Quoted:
[img]http://www.repair.whirlpool.com/MWR/model1.jpg[/img]

View Quote

Mine looks EXACTLY like this, except mine is an Amana....

Posted: 1/1/2002 1:48:53 PM EDT

[#4]

dmuldrew,

Yes, you are correct. The Amana, Kenmore and Whirlpool models with serial number beginning with XC are all covered under this recall. Apparently they have had a few catch on fire, but I think it's truly one of those political deals. Just think of it as a chance to get a new microwave!

BBURN

Posted: 1/1/2002 1:56:07 PM EDT

[#5]

When you register yours for repair, they even offer a $100 reimbursment to buy a microwave to use while waiting for yours to be repaired.

Posted: 1/1/2002 2:37:24 PM EDT

[#6]

We recently replaced all our kitchen appliances and sure enough the microwave is part of this recall.
When you contact them they insist you immediately unplug the microwave.
They sent us $100 to buy a small microwave to use in its place and we were able to get a real nice countertop model for around $90. The only inconvenience is not being able to use the range light and fan.
We've been waiting months for them to figure out how they were going to be fixing the problem.

Posted: 1/1/2002 2:51:16 PM EDT

[#7]

I got a GE; they bring good thingd to life. [:D]

Posted: 1/1/2002 4:32:18 PM EDT

[#8]

I've already got my new microwave from the 100 dollar rebate offer, and my recalled microwave is scheduled to be fixed on Jan 4.

If you click on this link, it explains the problem, and why the recall.
[url]http://www.repair.whirlpool.com/MWR/servicerepair.pdf[/url]
You need adobe acrobat reader to look at it.

Jay
Arizona

Posted: 1/2/2002 5:37:40 AM EDT

[#9]

Mine has already been repaired, as has my brother's. My brother has already received his $100 reimbursement check; I'm still waiting.

A guy and his son did the repair in my kitchen. Took them 20-30 minutes. This particular guy is in the PC building/repair business, but is making extra green as a Whirlpool authorized repairer of these recalled machines.

DrMark

Posted: 1/2/2002 8:40:07 AM EDT

[#10]

Mine starts with FG so I guess I'm safe.

Posted: 1/2/2002 1:22:25 PM EDT

[#11]

btt

Posted: 1/2/2002 1:55:03 PM EDT

[#12]

Mine was on the list but this was the first I had heard of a recall. Muchas Gracias to you for the heads up.

I just registered the microwave and asked for the $100 reimbursement.

Once again, many thanks for the the information.

Posted: 1/2/2002 5:55:47 PM EDT

[#13]

I called this morning to set a repair date and they said "how about tomorrow?" Then they called back and asked if they could come today - the job was done in 30 minutes. I had received my $100 rebate last month. They have handled this recall extremely well - great customer service!

[ARCHIVED THREAD] - Microwave Oven Recall, please read

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