Get this:
I have a package sent by UPS. They attempt to make the delivery when I'm not home (no big deal), but since the company, against my wishes, specified "Adult Signature Required" (for minor computer stuff), they just left a note/card. So far, no big deal.
This is where things get messed up. The package is not tracked for two days, THEN an attempt is made to deliver it, yet I'm home all day waiting for it. I go down to UPS the next morning, only to learn that it has been delivered and signed for by someone I don't know!
Then, as I'm leaving UPS to call the original company, I get a phone call on my cell. Some nice lady calls me and says "I have your package." She gave me her address (3 towns away, and not anything close to my address), and I went and picked it up.
It seems UPS printed out a new address sticker with her info on it and STUCK IT ON TOP OF MY ADDRESS!
The worst thing is: the receipt inside had all my name, address, phone, and credit card info on it! I got lucky that this woman was honest and called me, but that could have been a disaster.
UPS got a nasty letter from me, which resulted in a call from a "supervisor" who basically had no explaination and couldn't give me any information.
Use FedEx ground...
Oh, BTW, my FFL had to order a left-hand-configured UPS THREE TIMES before one was actually delivered to his shop. The other two were stolen by UPS employees in transit, one of which was eventually found on a crankhead and recovered. The one good thing is that UPS pays insurance claims without much hassle.
-Troy