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Posted: 9/19/2004 6:48:32 PM EST
My girlfriend can't access her hotmail account. After she signs in, the page acts like its loading forever then goes to the "The page cannot be displayed" screen. It happens on her computer, mine, and 5 or 6 we tried in labs on campus. She was already in the process of switching over to GMail, but she has stuff on her hotmail account she needs for school.
Any help would be appreciated!
Link Posted: 9/19/2004 7:09:29 PM EST
I really don't know what to tell you; I don't have any problem logging in at hotmail. I encounter this problem occasionally, when the system is really busy. Are you certain she is using the correct name and password? Good luck!
Link Posted: 9/19/2004 7:16:03 PM EST

Originally Posted By Ogre_4070:
I really don't know what to tell you; I don't have any problem logging in at hotmail. I encounter this problem occasionally, when the system is really busy. Are you certain she is using the correct name and password? Good luck!

yup, correct login/pass. It's weird b/c it won't load for her, but i can sign in fine right after she tries...
Link Posted: 9/19/2004 7:17:53 PM EST
Strange. How long has it been going on.


You always seem to have computer problems, do what I do hit it or stab it.
Link Posted: 9/19/2004 7:21:36 PM EST

Originally Posted By -Absolut-:
weird b/c it won't load for her, but i can sign in fine right after she tries... hr


Feds have taken her account offline for inspection.

If there's nothing wrong, it'll be available in a day or two.

Link Posted: 9/19/2004 7:23:28 PM EST
[Last Edit: 9/19/2004 7:37:59 PM EST by Ogre_4070]
I assume she signs in regularly since she has school stuff on there?

According to their help section, this type message is usually an internet connection issue. But that doesn't make sense if you are able to log in.
Link Posted: 9/19/2004 7:55:53 PM EST

Originally Posted By Ogre_4070:
I assume she signs in regularly since she has school stuff on there?
.


yeah, several times per day, it just stopped working out of the blue



Originally Posted By Ogre_4070:
According to their help section, this type message is usually an internet connection issue. But that doesn't make sense if you are able to log in.


yeah, it acts like a connection issue, but we've tried it on 3 different connections....and mine works!
Link Posted: 9/19/2004 7:57:58 PM EST

Originally Posted By -Absolut-:
My girlfriend can't access her hotmail account. After she signs in, the page acts like its loading forever then goes to the "The page cannot be displayed" screen. It happens on her computer, mine, and 5 or 6 we tried in labs on campus. She was already in the process of switching over to GMail, but she has stuff on her hotmail account she needs for school.
Any help would be appreciated!



I'm having the same problem. Hotmail must be down.
Link Posted: 9/19/2004 7:58:25 PM EST
I xpect it will start working in a day or 2.


ry refreshing after it gives you page cannot be displayed, mine gave me a similar problem like that but would correct itself when refreshed noramlly.
Link Posted: 9/19/2004 7:59:06 PM EST

Originally Posted By Taxman:
ry refreshing after it gives you page cannot be displayed, mine gave me a similar problem like that but would correct itself when refreshed noramlly.


did that about 100 times earlier
Link Posted: 9/19/2004 7:59:45 PM EST
I've tried refreshing, it doen't help.
Link Posted: 9/19/2004 8:00:31 PM EST

Originally Posted By 2A373:

Originally Posted By -Absolut-:
My girlfriend can't access her hotmail account. After she signs in, the page acts like its loading forever then goes to the "The page cannot be displayed" screen. It happens on her computer, mine, and 5 or 6 we tried in labs on campus. She was already in the process of switching over to GMail, but she has stuff on her hotmail account she needs for school.
Any help would be appreciated!



I'm having the same problem. Hotmail must be down.

interesting, it must just be some server side issue then.
Link Posted: 9/19/2004 8:03:42 PM EST

Originally Posted By -Absolut-:

Originally Posted By 2A373:

Originally Posted By -Absolut-:
My girlfriend can't access her hotmail account. After she signs in, the page acts like its loading forever then goes to the "The page cannot be displayed" screen. It happens on her computer, mine, and 5 or 6 we tried in labs on campus. She was already in the process of switching over to GMail, but she has stuff on her hotmail account she needs for school.
Any help would be appreciated!



I'm having the same problem. Hotmail must be down.

interesting, it must just be some server side issue then.



I also have a @msn.com account that isn't working.
Link Posted: 9/19/2004 8:07:25 PM EST
Does she have MSN messenger? If so, has she tried logging on through that?

Sorry if that doesn't help. I am out of ideas. Contact them for support/help.
Link Posted: 9/19/2004 8:12:21 PM EST

Originally Posted By Ogre_4070:
Does she have MSN messenger? If so, has she tried logging on through that?

Sorry if that doesn't help. I am out of ideas. Contact them for support/help.


the msn backdoor was the first thing i thought of no dice, it did show she had 17 new emails
Link Posted: 9/19/2004 8:24:42 PM EST

Have you tried putting the account into Outlook Express?

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