Posted: 6/15/2008 9:34:52 AM EDT
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I am in the midst of a ongoing problem with my cable provider (Comcast) and frankly, have had enough. I am ready to pull the plug on them, but feel locked in due to a lack of other options. I went the cable modem option over DSL due to bandwidth. I need higher bandwidth (3-10+ Mbps). Being that I only have one choice for a cable provider (no, THAT'S not a monopoly), I can't choose another cable provider. DSL doesn't seem to give me what I am looking for. What other options are there or am I just screwed????? |
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My DSL connection (initially 1 mb/s, then 1.5, now 3--all free upgrades over the years) has been very consistent. Perhaps a total of fifteen minutes of actual down time over the past six years. A few friends of mine have cable internet. They pay more for it. And it IS faster--when it is on at all. Downtime is fairly frequent for them. So, at least HERE, DSL is a far better choice if you want consistent broadband access. If you want higher peak speeds, but at the cost of reliability, you go cable. How has your cable been? Would 3mb/s to 6 mb/s DSL not work for you? |
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ATT is going to be doing some upgrades throughout GA due to their u-verse service. If you can hold out for a few more months I would advise you to wait on that. While you might not get uverse, they will be upgrading DSLAMS and RT's for faster speeds. ETA: what are you wanting to do with the bandwidth? You would be surprised what you can do with just a little bandwidth. |
We had an amplifier feeding our neighborhood that kept having problems. Certain channels, not all, just certain ones, would pixelate, freeze, or go black for 10-15 secs at a time at random periods for random durations. The audio would garble as well. Every time we called, it was 'can you please reset the box'. Every time someone came out, they tried the 'it's an inside problem and we'll have to charge you'. I knew what the problem was (packet loss) and it took 30 mins to convince the tech what was going on. Once he looked at the set top menu and saw packet loss and errored 2nds, he would finally believe us (only after resetting the box, changing jacks, telling us it was our problem, etc) They'd go outside, do some testing, come back, tell us they were going to the feeder up the road, and we would never see them again. It would start happening again. We'd open another call. Same thing. This went on over 5 months with about 5-6 calls. Now, my email stopped working. Just the primary account. The secondary accounts work without any issues. Anyone who sends me (the primary account holder) email gets it returned with a msg indicating "not our customer". Here is the exact msg: I have had a work order open for a couple of weeks. No one can give me an update. The primary account still doesn't work. I'm tired of calling and chatting online with people who just want me to verify settings, delete and recreate my email accounts, etc. www.comcastmustdie.com Yes, it's a legitimate site. Someone who kept having constant reoccuring problems and got nothing but the run around from tech support started it. Others started posting their problems. It got some press. Comcast got smeared. Comcast execs started checking and people started getting the service they deserve. A wonderful example of Web2.0 at work. |
IM sent yeah, I know the email issue is something on their end. It's a server issue/config problem somewhere. |
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That bites, I have TWC doing a 10 down/1 up connection. Not a problem with them. Guess I'm lucky. They also offer business class stuff that isn't bad either, 8/2 connection is $199.99 a month. Their 2/2 line is $199.99 a month. I've set several clients of mine up on it and they've been smooth sailing since. -d |