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Posted: 10/26/2013 6:11:31 PM EDT
[#1]
I never had a problem
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Posted: 10/26/2013 6:12:45 PM EDT
[#2]
HK has the best customer service. I love me some H&K.
Great people, Great firearms...and they like me...  |
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Posted: 10/26/2013 6:14:35 PM EDT
[#3]
HK sure makes some sexy looking pistols but their finish is almost as bad as sigs, the bore axis is stupid high, and their DA/SA triggers universally blow.
It's a shame cuz I really like the aesthetics. |
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Posted: 10/26/2013 6:14:44 PM EDT
[#4]
I sent them an email inquiring about getting some new base plates for my HK Tactical .45 mags.
They sent me some free. |
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Posted: 10/26/2013 6:14:46 PM EDT
[#5]
Great to hear. I'm looking into a USP 9 mm. but I can't find the match trigger kit in stock anywhere.
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Posted: 10/26/2013 6:18:56 PM EDT
[#6]
Quoted:
I heard some people had bad customer service from HK. Have they gotten better? They've been excellent whenever I've called them up. I'm about to send off a P30 to have the sights replaced once Trijicon gets the lead out and ships the sights. |
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Posted: 10/26/2013 6:19:23 PM EDT
[#7]
Purely anecdotal, but my only experience was outstanding.
I broke the retaining clip on the recoil spring assembly of my USP compact... completely and totally my fault, no doubt about it. I called HK to buy a replacement, they just asked my address. About a week later I had a complete recoil spring assembly (they had redesigned it and sent me the new version). Didn't charge me a dime, didn't ask how it broke, just sent the thing right out to me. It doesn't get much better than that. |
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Posted: 10/26/2013 6:23:06 PM EDT
[#8]
HK does not have very good customer service.
They don't have to. 
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Posted: 10/26/2013 6:25:39 PM EDT
[#9]
Quote HistoryQuoted:
HK does not have very good customer service. They don't have to. Yep...so you want an HK91, semi-auto only---yet, the government of Chile wants 50,000 S-E-F full autos. You think they care about a single civilian gun owner? They service GOVERNMENTS and STANDING ARMIES. They could give 10 shits about you or 1. That's why they have such a rotten reputation. Pure money. |
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Posted: 10/26/2013 6:26:19 PM EDT
[#10]
They helped a buddy fix his p30 Highpoint clone.
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Posted: 10/26/2013 6:27:14 PM EDT
[#11]
Flame suit on.
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Posted: 10/26/2013 6:28:20 PM EDT
[#12]
Quote HistoryQuoted:
Yep...so you want an HK91, semi-auto only---yet, the government of Chile wants 50,000 S-E-F full autos. You think they care about a single civilian gun owner? They service GOVERNMENTS and STANDING ARMIES. They could give 10 shits about you or 1. That's why they have such a rotten reputation. Pure money. Quote HistoryQuoted:
Quoted:
HK does not have very good customer service. They don't have to. Yep...so you want an HK91, semi-auto only---yet, the government of Chile wants 50,000 S-E-F full autos. You think they care about a single civilian gun owner? They service GOVERNMENTS and STANDING ARMIES. They could give 10 shits about you or 1. That's why they have such a rotten reputation. Pure money. Ummm he's pointing out that HK guns rarely break or have problems which is true. |
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Posted: 10/26/2013 6:29:47 PM EDT
[#13]
HK has always supported their customers better than Glock supports their chambers.
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Posted: 10/26/2013 6:33:01 PM EDT
[#14]
Quote HistoryQuoted:
HK has always supported their customers better than Glock supports their chambers. *ba-dum TSHHH* |
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Posted: 10/26/2013 6:35:04 PM EDT
[#15]
Quote HistoryQuoted:
HK has always supported their customers better than Glock supports their chambers. 
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Posted: 10/26/2013 6:37:40 PM EDT
[#16]
They are the tits
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Posted: 10/26/2013 6:38:40 PM EDT
[#17]
Quote HistoryQuoted:
Yep...so you want an HK91, semi-auto only---yet, the government of Chile wants 50,000 S-E-F full autos. You think they care about a single civilian gun owner? They service GOVERNMENTS and STANDING ARMIES. They could give 10 shits about you or 1. That's why they have such a rotten reputation. Pure money. Quote HistoryQuoted:
Quoted:
HK does not have very good customer service. They don't have to. Yep...so you want an HK91, semi-auto only---yet, the government of Chile wants 50,000 S-E-F full autos. You think they care about a single civilian gun owner? They service GOVERNMENTS and STANDING ARMIES. They could give 10 shits about you or 1. That's why they have such a rotten reputation. Pure money. Hey, in 1998 my buddy ordered one of those tripods for his PSG. They told him it was not in stock, but would ship it when it was. Six months later he called again, and they calmly told him the same thing. After three years and a couple more phone calls the fucking thing finally showed up. All we could do is laugh or asses off. |
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Posted: 10/26/2013 6:40:48 PM EDT
[#18]
Quote HistoryQuoted:
Hey, in 1998 my buddy ordered one of those tripods for his PSG. They told him it was not in stock, but would ship it when it was. Six months later he called again, and they calmly told him the same thing. After three years and a couple more phone calls the fucking thing finally showed up. All we could do is laugh or asses off. Quote HistoryQuoted:
Quoted:
Quoted:
HK does not have very good customer service. They don't have to. Yep...so you want an HK91, semi-auto only---yet, the government of Chile wants 50,000 S-E-F full autos. You think they care about a single civilian gun owner? They service GOVERNMENTS and STANDING ARMIES. They could give 10 shits about you or 1. That's why they have such a rotten reputation. Pure money. Hey, in 1998 my buddy ordered one of those tripods for his PSG. They told him it was not in stock, but would ship it when it was. Six months later he called again, and they calmly told him the same thing. After three years and a couple more phone calls the fucking thing finally showed up. All we could do is laugh or asses off. That's funny as hell, but hey at least they kept their word. |
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Posted: 10/26/2013 6:44:22 PM EDT
[#19]
Quote HistoryQuoted:
*ba-dum TSHHH* Quote HistoryQuoted:
Quoted:
HK has always supported their customers better than Glock supports their chambers. *ba-dum TSHHH* Quite frankly, the only people I've ever heard complain about Hk customer service were glock owners who were not speaking from experience but were just repeating hearsay and rhetoric 
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Posted: 10/26/2013 6:51:18 PM EDT
[#20]
Quote HistoryQuoted:
Yep...so you want an HK91, semi-auto only---yet, the government of Chile wants 50,000 S-E-F full autos. You think they care about a single civilian gun owner? They service GOVERNMENTS and STANDING ARMIES. They could give 10 shits about you or 1. That's why they have such a rotten reputation. Pure money. Quote HistoryQuoted:
Quoted:
HK does not have very good customer service. They don't have to. Yep...so you want an HK91, semi-auto only---yet, the government of Chile wants 50,000 S-E-F full autos. You think they care about a single civilian gun owner? They service GOVERNMENTS and STANDING ARMIES. They could give 10 shits about you or 1. That's why they have such a rotten reputation. Pure money. 
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Posted: 10/26/2013 6:57:54 PM EDT
[#21]
Quote HistoryQuoted:
That's funny as hell, but hey at least they kept their word. Quote HistoryQuoted:
Quoted:
Quoted:
Quoted:
HK does not have very good customer service. They don't have to. Yep...so you want an HK91, semi-auto only---yet, the government of Chile wants 50,000 S-E-F full autos. You think they care about a single civilian gun owner? They service GOVERNMENTS and STANDING ARMIES. They could give 10 shits about you or 1. That's why they have such a rotten reputation. Pure money. Hey, in 1998 my buddy ordered one of those tripods for his PSG. They told him it was not in stock, but would ship it when it was. Six months later he called again, and they calmly told him the same thing. After three years and a couple more phone calls the fucking thing finally showed up. All we could do is laugh or asses off. That's funny as hell, but hey at least they kept their word. Exactly,, German record keeping. That's what made it so funny. |
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Posted: 10/26/2013 7:09:17 PM EDT
[#22]
I've only had to call them twice. Great service both times.
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