I have a 99 Bonneville and the keyless entry failed. I went to the local GM dealership (there's only one now because they merged) and bought a new remote. They charged me over $60.00 for a $5.00 part. They told me to reset it I had to hold down the lock and unlock buttons simultaneously for a few seconds. I should hear the doors unlock and the remote should then be reset. Ok, I didn't understand that in the first place. What would keep anyone from doing that to any car in the parking lot?
Anyway, I looked it up in the owners manual and it said I had to take it to the dealership for them to reset the frequency or whatever. Why didn't they tell me that in the first place?
My wife had to run an errand so she stopped by the dealership to get it done. They told her they were going to charge us $31.00 (half0hour labor) to do it!
First, they charge me an arm and a leg for a $5.00 part and then charge me to get it to work? What's up with that? They did give me directions on how to do it myself but I have to get an inline fuse. Ok, don't know what an inline fuse is but he said I could get it at a place that sells stereo equipment.
Guess I'll do it myself once I figure out everything. Question: Does anyone know where the box is you hook this thing up to? The directions look pretty simple but where is the junction box to do it? It doesn't appear to be the fuse box as it looks very different than the diagram.
Rant off....for now.
BTW, I did call GM customer service and they said the dealership told them it was a GM practice, not just that dealership. That's asinine regardless of whose policy it is. They should not charge to do it since it is required to make it work. I also emailed GM about it and requested a call from someone in management. Doubt I'll hear anything but worth a shot.