Posted: 8/23/2006 2:16:07 PM EDT
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Right after my desktop appears, a message pops up; "Runtime error Program;c\progra\purene1\portma\portaol.exe This application has requested the runtime to terminate it in an unusual way" It freezes everything. What in the world does it mean and how do I fix it.
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Uninstall/reinstall Port magic. Edit if you didn't install it then just remove it and download tiny firewall. |
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I would boot in safe mode, go to the command prompt(windows key + R), type "msconfig" and hit enter, select "selective startup" and uncheck the startup box. Stay out of Regedit if you don't know exactly what you're doing. ETA: follow up by deleting anything that has to do with aol, even if you use aol, just set it up as a generic connection using your password and ip settings. This will make it so you can just use IE or Firefox as your browser and not the junky AOL one IIRC. |
yeah but I told him how to do it so it shouldn't matter, lol
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I assumed it had something to do with aol because of the error you gave, however, after someone pointed out that it was port magic, the problem probably has nothing to do with AOL. I would disable all startup items as I described first, if the problem persists the sys restore will put your reg to an earlier time which might fix the problem. I never have anything running on startup, it eats your mem and usually half of it is stuff you won't use all the time, but it is still running in the background. This can change the boot time and pc performance drastically. P.S. I am no expert on any of this, just someone who has owned a windows box since 3.1. |
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Does the pc have a restore partition on the HD? If so when booting you should be able to hit F10 or another function key(may vary) and go into a restore mode. This will however format your HD and erase all data on it in the windows partition. ^ if you do this you WILL LOSE all of the data on the windows partition. |
Did you delete portmagic or did you uninstall it? |
uninstalled |
Not exactly computer savy. It appears I cannot get in, although someone with more expertise would probably make a quick fix of it, oh well.
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. I use Mozilla, never had a problem.