Warning

 

Close
Confirm Action

Are you sure you wish to do this?

Cancel Confirm
AR15.COM
1/29/2004 1:50:07 PM EDT
I am running Win XP I recently got a new video card (ATI Radeon 7000 series) and installed and the only thing I get is a black screen. I have a on board video card and switching to that card can see( without restarting). It is a HP pavilion computer their online help was not very helpfull.
Should I send it to a Pro and pay out the yang or can anyone help or had this problem before?
Sorry so vag have little time to post at work.

If anyone can/and helps me fix the bastard before I fill it with alot of high preformance lead, I will offically name you the computer Wizard of the year and you will be the Sh!t (good thing) in my book.
Thanks for and advise or help you can offer.
1/29/2004 1:54:58 PM EDT
[#1]
Check the PC's BIOS. There should be a switch in there somewhere to either disable the on-board video or to initialize the add-on video first.
1/29/2004 1:56:55 PM EDT
[#2]
Go into your computer's BIOS. There should be a setting "Primary Display Adapter". There, pick Add-On Card First, Then On-Board. Or something to that effect.
1/29/2004 4:03:51 PM EDT
[#3]
Thanks I thought there was something that I was missing. Will try later.
Can anyone go into more detail on the BIOS change?
1/29/2004 4:09:19 PM EDT
[#4]
That part where it says
"push delete to enter set up"

that should let you access the BIOS from the first screen that shows up. I think it's the second one on the list.

curious- do you get the 'beep' during start up???
1/29/2004 4:09:35 PM EDT
[#5]
depending on your bios there will be a selection for primary video adapter. It will be set to onboard or PCI for integrated video. You will need to change it to AGP video for the new card.

mike
1/29/2004 10:30:44 PM EDT
[#6]
Sorry guys no go.
I could see the Bios using the new card so it is a good card, but when it loads windows XP I get the black screen still.
Its got to be something in Win that keeps it from working right.
I've tried so much stuff I can't even remember all the stuff I've tried from my little bag of tricks.
Usally I'm farlly good at getting this stuff done no prob. But this MFer has me stumped (not say'n much ).
I did d-load a update from nvidia that made the other new card quit it was an update for XP drivers.
I've tried rolling back the drivers.
I've tried restoring it but it says that it can not restore my computer.
I've tried reinstalling the update and then uninstalling it. I think the drivers are still active and i will not let me roll back at all.
But that is just me.

F'in XP not very upgrade friendly if you ask me, or maybe I should not up date Sh!t any more.


If anyone can help Like I said you will be the Sh!t as far as i'm conserned.

1/29/2004 10:38:15 PM EDT
[#7]
Take a deep breath...

Now, reboot in safe mode.  Does it see the card now?  If so, you need to install drivers for the new card, if not ...

I can't say - I think it's the drivers - when you switch to it from windows, does it do [b]anything[/b] - flicker or anything?

Did you install drivers for it at all?  If not, that's what I'd suspect - try switching your on-board video resolution to something low - 640 X 800 or some such, then switch over to the new card... see if that works.

That's all I can think of right now.
1/29/2004 10:39:55 PM EDT
[#8]
Did you uninstall the old Video drivers first?

When it first bootsa up can you see anything or does it just go black at the windows screen?

I have used this same Video card and XP with 0 problems myself.

Good luck.  I would call ATIU before HP.

Sgtar15
1/29/2004 11:46:57 PM EDT
[#9]
So do you get the beep in POST?
Try uninstalling the old drivers while you're in safe mode.

oh yeah- can you try the card in a different machine??
1/30/2004 1:34:43 AM EDT
[#10]
Ok I guess I'm the sh!t cause I finally got it to work. After monkey with it a wait(cussing, threating to shoot it, and a punches on the outside panel of the case, BAD TEMPER) I figured out that I had to make the new card my default card by going to display prop, settings, showed 3 defferent cards,(old card, new card and its clone for ext mapping) checked box the made new card default card, shut off comp. hooked it up, and restarted a few times and it works!!!!!!
WOOOOOOO OOOOOOHHHHHHH I rock. ok that's enough patting myself on the back.



I would like too thank you all very much. I REALLY do apperciate everything you all tried , and suggested to try.

Thanks again.
1/30/2004 2:23:10 AM EDT
[#11]
You figured out a workaround, but you still may experience display problems.

If XP is seeing the built-in adapter, something's wrong because it should be disabled. If it's not in the BIOS (most are), then there's a jumper on the motherboard itself that disables the on board video.

Trust me on this, you'll want to kill the on board card.
1/30/2004 4:04:17 AM EDT
[#12]
Quoted:
You figured out a workaround, but you still may experience display problems.

If XP is seeing the built-in adapter, something's wrong because it should be disabled. If it's not in the BIOS (most are), then there's a jumper on the motherboard itself that disables the on board video.

Trust me on this, you'll want to kill the on board card.
View Quote
Maybee now he can run a monitor from each connector in the back of the computer at the same time. A similar thing happened to me with an onboard chip and a video card after I installed it, for some reason I was able to use both ports at the same time and run two monitors.