Quoted:
I found the ITC to be of no value. Also, the last I checked, it was only available online. I wouldn't buy stuff from HF online unless it is something extremely obscure that I can't get anywhere else. I signed up the one and only time I ever bought something from their website, let it expire the next year.
Anything I buy from HF, I am going to go to the store and look at it in person to decide it's crap worthiness.
They're taking a lot of things out of the stores.
HF is changing the way it does things, as well as bringing a more site-to-store model into play.
ETA: I realize this sounds a little too vague, let me expand.
You know how they have 6 drill presses, 12 vices, 4 brakes, 3 lathes, etc...
They're doing away with all that, keeping the cheapest or two cheapest models and the rest will be internet only.
But now, you'll be able to order online and have it shipped to the store.
This will allow you to inspect it and return if not happy.