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5/13/2020 9:49:10 PM EDT
I placed an order for a SD Rifle and few other items to use up my 35%coupon was going to sell them for a profit. I had already sent them a list of processing problems during my FFL shipping confirmation communication which pissed them off.

Nick asked if I wanted to cancel my order replied with a no and that I would tell him if I wanted it cancelled. His next action was to cancel it and said he was issuing a refund.

Geissele would and still does not reply to my phone calls or emails so I filed a complaint with the BBB which is waiting for Geissele's response. I sent the BBB the entire email thread as evidence.

Geissele deleted the thread in the Industry Forum that listed several posts how Geissele deletes bad reviews....guess they didn't like the criticism so they deleted the entire thread listing the examples. They don't respond and don't want to honor the 35% off coupons from their BFS clown show.






Below is a VERY short email thread. (The entire thread of documents was submitted to the BBB as evidence to support my compaint against Geissele.


Nick,

I did not request my order to be canceled so why did you do it? Keep the order active, ship my items, and have Bill call me. You do not have the right to cancel orders because I reply with some of the negative experiences I have with GA.

Will you remove my comments on social media too? Will you have me banned from forums when I post negative feedback? What is going to be your reply when I file a complaint with the Better Business Bureau?

Is this the way you treat a 100% disabled veteran of the US Marine Corps that served 22 years active duty and a former Law Enforcement Firearms Instructor?

Jeff


Jeff,
I was being honest and only trying to help.  I'm going to save you any further concerns for trouble with this order.  I've had it cancelled and the refund issued to you.  Feel free to spend your money elsewhere.
Thank you,
Nick

Nick,  
Great company man speech.......
I did not request my order to be canceled did I? If I wanted it canceled I would have stated it. Maybe you should do less assumptions.
Jeff
5/13/2020 9:51:40 PM EDT
[#1]
This tread will not go how you expect OP.
5/13/2020 9:52:04 PM EDT
[#2]
IN!
5/13/2020 9:52:04 PM EDT
[#3]
These sort of threads usually don’t tell the whole story.
5/13/2020 9:52:17 PM EDT
[#4]
Good luck.  

Customer service is not a hallmark of the gun industry.
5/13/2020 9:52:49 PM EDT
[#5]
5/13/2020 9:52:51 PM EDT
[#6]
OP, don't take this the wrong way,  but you sound like an asshole.
5/13/2020 9:53:30 PM EDT
[#7]
Quote History
Originally Posted By DamascusKnifemaker:
This tread will not go how you expect OP.
View Quote



After that last Black Friday Clusterfuck-  you never know.
5/13/2020 9:53:32 PM EDT
[#8]
Sounds like they fired you as a customer.
5/13/2020 9:53:39 PM EDT
[#9]
In on page 1 of this shit show!
5/13/2020 9:53:48 PM EDT
[#10]
In!
5/13/2020 9:53:57 PM EDT
[#11]
I wouldn't do business with you, either.
5/13/2020 9:54:10 PM EDT
[#12]
You lost every ounce of credibility as soon as you played the disabled veteran card. That has fuck all to do with you trying to flip products. You are welcome for your service I guess.
5/13/2020 9:54:17 PM EDT
[#13]
I fucking hate you, but I still want to buy your parts, and rifle.....
5/13/2020 9:54:31 PM EDT
[#14]
5/13/2020 9:54:34 PM EDT
[#15]
Aw shit bitch!
5/13/2020 9:54:35 PM EDT
[#16]
Quoted:
I had already sent them a list of processing problems during my FFL shipping confirmation communication which pissed them off.
View Quote

What do you mean by processing problems?
5/13/2020 9:54:41 PM EDT
[#17]
5/13/2020 9:54:47 PM EDT
[#18]
Lol


Post all the emails
5/13/2020 9:54:48 PM EDT
[#19]
Geissele always had a pretty good reputation within the industry.  This is concerning and I’ll take this in to consideration when I make my next trigger purchase.  They need to make it right and issue an apology to the OP.

5/13/2020 9:54:54 PM EDT
[#20]
Quoted:
I placed an order for a SD Rifle and few other items to use up my 35%coupon was going to sell them for a profit. I had already sent them a list of processing problems during my FFL shipping confirmation communication which pissed them off.

Nick asked if I wanted to cancel my order replied with a no and that I would tell him if I wanted it cancelled. His next action was to cancel it and said he was issuing a refund.

Geissele would and still does not reply to my phone calls or emails so I filed a complaint with the BBB which is waiting for Geissele's response. I sent the BBB the entire email thread as evidence.

Geissele deleted the thread in the Industry Forum that listed several posts how Geissele deletes bad reviews....guess they didn't like the criticism so they deleted the entire thread listing the examples. They don't respond and don't want to honor the 35% off coupons from their BFS clown show.






Below is a VERY short email thread. (The entire thread of documents was submitted to the BBB as evidence to support my compaint against Geissele.


Nick,

I did not request my order to be canceled so why did you do it? Keep the order active, ship my items, and have Bill call me. You do not have the right to cancel orders because I reply with some of the negative experiences I have with GA.

Will you remove my comments on social media too? Will you have me banned from forums when I post negative feedback? What is going to be your reply when I file a complaint with the Better Business Bureau?

Is this the way you treat a 100% disabled veteran of the US Marine Corps that served 22 years active duty and a former Law Enforcement Firearms Instructor?

Jeff


Jeff,
I was being honest and only trying to help.  I'm going to save you any further concerns for trouble with this order.  I've had it cancelled and the refund issued to you.  Feel free to spend your money elsewhere.
Thank you,
Nick

Nick,  
Great company man speech.......
I did not request my order to be canceled did I? If I wanted it canceled I would have stated it. Maybe you should do less assumptions.
Jeff
View Quote

I mind my own business but I would advise not saying you're buying a gun with the intention to profit off of selling it.  If this was a while back I would not care. I just dont want to see another freedom lover locked up over dumb stuff.
5/13/2020 9:55:12 PM EDT
[#21]
Did you tell them you were selling for a profit?
5/13/2020 9:55:21 PM EDT
[#22]
Lol
5/13/2020 9:55:22 PM EDT
[#23]
OP... you boomin?
5/13/2020 9:55:24 PM EDT
[#24]
5/13/2020 9:55:28 PM EDT
[#25]
In on 1
5/13/2020 9:55:33 PM EDT
[#26]
in on one
5/13/2020 9:55:47 PM EDT
[#27]
5/13/2020 9:55:50 PM EDT
[#28]
lol.

No one in the history of America has ever given a shit about the BBB.
5/13/2020 9:55:50 PM EDT
[#29]


And on the anniversary of the PSA has lost a customer thread, no less.
5/13/2020 9:55:53 PM EDT
[#30]
Quote History
Originally Posted By Media_Noche:
Good luck.  

Customer service is not a hallmark of the gun industry.
View Quote

Noveske customer service is phenomenal.
5/13/2020 9:56:01 PM EDT
[#31]
Throwing out your disability was pretty lame.  How would they know that and why does it even matter?
5/13/2020 9:56:06 PM EDT
[#32]
DAMN YOU GEISSELE!
5/13/2020 9:56:10 PM EDT
[#33]
Quoted:
I placed an order for a SD Rifle and few other items to use up my 35%coupon was going to sell them for a profit.
View Quote


Did you just openly admit you were buying a gun with the intended purpose of reselling it for a profit?  As in something someone with a FFL is only allowed to do?
5/13/2020 9:56:14 PM EDT
[#34]
LaRue > Geissele (Antelope)
5/13/2020 9:56:15 PM EDT
[#35]
This thread is starting out with the level of superprecision I expected
5/13/2020 9:56:20 PM EDT
[#36]
You got fired. Move on.
5/13/2020 9:56:24 PM EDT
[#37]
5/13/2020 9:56:25 PM EDT
[#38]
Quote History
Originally Posted By AR4U:
OP, don't take this the wrong way,  but you sound like an asshole.
View Quote


+1...you place an order for items with the intention of flipping it to make money off of their discount, have issues with your FFL submitting and get mad at G...

What’s the old saying on here? Their business their rules. They refunded you and you’re not out anything. Plenty of other manufacturers to spend your money with albeit they may not have that 35% discount to increase your profit margin...
5/13/2020 9:56:34 PM EDT
[#39]
Quote History
Quoted:
OP, don't take this the wrong way,  but you sound like an asshole.
View Quote

5/13/2020 9:56:40 PM EDT
[#40]
OMG! Is there anyone arfcom can order from anymore?!?!?

5/13/2020 9:56:47 PM EDT
[#41]
Quote History
Originally Posted By EnduroBro:

Noveske customer service is phenomenal.
View Quote



Nice to know.  Too bad they're only a small part of it.  In fairness, my experiences have improved over the years.
5/13/2020 9:56:51 PM EDT
[#42]
LOL. Jeff, send me your info so I can be sure to blacklist you from my business, too. You sound like an ass.
5/13/2020 9:57:01 PM EDT
[#43]
So Geissele lost a customer?
5/13/2020 9:57:13 PM EDT
[#44]
Quote History
Originally Posted By proheromk1:
You lost every ounce of credibility as soon as you played the disabled veteran card. That has fuck all to do with you trying to flip products. You are welcome for your service I guess.
View Quote


Agree with the above - and you just planned to sell their product for a profit? Did you tell them that?
5/13/2020 9:57:47 PM EDT
[#45]
Another Karen
5/13/2020 9:57:55 PM EDT
[#46]
I don't think the Better Business Bureau is the Karen you seek
5/13/2020 9:57:56 PM EDT
[#47]
This won’t go well.

Geissele fan boys make the the early 2010s Larue mafia look tame.
5/13/2020 9:57:56 PM EDT
[#48]
Quote History
Originally Posted By electrojk:
Sounds like they fired you as a customer.
View Quote

Yep. I would be curious to see the string of emails that preceded his being fired. Look, your not out anything, you were buying the rifle for someone else anyway.
5/13/2020 9:57:59 PM EDT
[#49]
This is going to be a mess
5/13/2020 9:58:04 PM EDT
[#50]
When I saw I was going to sell them for a profit I went lol canceled? Good

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