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1/9/2015 11:03:11 AM EDT
So a couple of years ago my wife gets paranoid and contracts with time warner for a security system, complete waste of money in my opinion, we live in a suburban development with like zero crime. But since I said no and she did it on her own it's a mess.






I won't bother with the whole story. The latest fiasco is a co2 detector in the cellar, that appears to be faulty. It's telling the system there is a co2 problem, but the actual alarm is supposed to be flashing a red light if co2 is too high. I have another co2 alarm I'm about to install as I'm still at the house at 10am







Because.....







I was in the house just by coincidence when the fucking alarm went red alert. By the time I called them they had called the fire department. A fireman in pickup showed up and laughed "You again!"







Yeah this happened last week while I was not home but my wife was. She forgot ( she wouldn't lie to me) to tell me.







I'm going to boot time warner but will probably get stuck hiring some other dimwits. Can I get these fuckwits to call me first?







Oh I have a tale of terror about the crazy lady who worked for one of the big security companies. Complete nutcase, she even tried to sue me, tried to take me to the Supreme Court etc. There is like no screening of this dimwits







My main goal is to not come home and find my door kicked in over a false alarm.

 
1/9/2015 11:57:11 AM EDT
[#1]
If you want to verify alarms and know when they're false, imho, you must have cameras that you can view remotely. I don't know how people can have monitored alarms without cameras. You also need a real alarm system that isn't a POS from a cable company.

For CO and fire monitoring, I would skip the central station monitoring and use a wifi system (like nest protect) that sends alerts directly to you and then you can verify and contact fire if needed. Most monitored alarms will always send the fire/CO alarm directly to the fire department and will not contact you. So if you burn toast, BAM fire department gets called. This is similar to what they do for duress alarms.

You should also have multiple sensors so you can have some redundancy and verification of a real alarm.
1/9/2015 1:51:00 PM EDT
[#2]
yeah time warner installed a smoke alarm like over the stove originally, had the fire trucks show up twice before the sent a guy out who said "oh who installed that there" and moved it.



When I was changing the battery in one of the smoke alarms I saw the screw was just screwed right into the drywall, not a stud.
1/9/2015 4:11:42 PM EDT
[#3]
Skip the smoke/gas sensors and get yourself a Nest Protect.   It's a $99 detector and it will send you messages to your phones and email if anything ever happens.  No subscription and they work awesome.


No need for it to contact the fire department itself unless if there is some serious circumstance that would require it to.
1/9/2015 5:07:26 PM EDT
[#4]
You do know that CO2 detectors have a limited life span and need to be replaced.
1/9/2015 5:26:05 PM EDT
[#5]


Quote History
Quoted:



You do know that CO2 detectors have a limited life span and need to be replaced.
View Quote
These are under a year old


 



but no I did not know that
1/11/2015 11:51:47 AM EDT
[#6]
Not to nitpick, but are you talking about CO2 or CO? Never heard of a CO2 detector for residential use.
1/11/2015 2:24:51 PM EDT
[#7]
Yes I should have typed CO
1/11/2015 7:30:46 PM EDT
[#8]
Quote History
Quoted:
Yes I should have typed CO
View Quote


That makes more sense.
1/12/2015 3:41:11 AM EDT
[#9]
Yes, find a local alarm company (not one of the big ones) to replace your stuff.
Have them set it up with the central station company so that they call your house & then your cell phone before calling police/fire/ambulance or just tell them to put down that your cell phone is your house phone.
There is no real reason to have your CO detector going to central station anyway - it just needs to make noise so you get out of bed.
If you were closer I would fix your shit for you.
3/18/2015 7:30:01 PM EDT
[#10]
Quoted:
So a couple of years ago my wife gets paranoid and contracts with time warner for a security system, complete waste of money in my opinion, we live in a suburban development with like zero crime. But since I said no and she did it on her own it's a mess.

I won't bother with the whole story. The latest fiasco is a co2 detector in the cellar, that appears to be faulty. It's telling the system there is a co2 problem, but the actual alarm is supposed to be flashing a red light if co2 is too high. I have another co2 alarm I'm about to install as I'm still at the house at 10am


Because.....


I was in the house just by coincidence when the fucking alarm went red alert. By the time I called them they had called the fire department. A fireman in pickup showed up and laughed "You again!"




Yeah this happened last week while I was not home but my wife was. She forgot ( she wouldn't lie to me) to tell me.


I'm going to boot time warner but will probably get stuck hiring some other dimwits. Can I get these fuckwits to call me first?


Oh I have a tale of terror about the crazy lady who worked for one of the big security companies. Complete nutcase, she even tried to sue me, tried to take me to the Supreme Court etc. There is like no screening of this dimwits


My main goal is to not come home and find my door kicked in over a false alarm.
 
View Quote



Time warner is a terrible company, they pay their employees peanuts and SHIT on the contractors sooooo bad that nobody installing their service gives a shit anymore.  It's hard to get anyone to stay on so the majority of installers have under 2yrs exp. and don't know wtf they are doing.
3/18/2015 8:00:12 PM EDT
[#11]
Quoted:
So a couple of years ago my wife gets paranoid and contracts with time warner for a security system, complete waste of money in my opinion, we live in a suburban development with like zero crime. But since I said no and she did it on her own it's a mess.
 
View Quote



Frankly I wouldn't want ANY security system that's run by an ISP.
And not just because I honestly think they'd share all the data on you with the government, but because...  their service already sucks most of the time, but we're suppose to trust them to keep us safe?
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