Quoted: You will never ever hear of such issues on Camera forums, motorcycle forums, car forums, EVEN GUN forums (when it comes to guns). But for silencers!? Seems like people are like "Well, sure it is better, but so and so has better customer service and you know me, I am always planning for that future potential problem."
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rsilvers. To you, customer service is no big deal...But to me, it's very important.
Now, you deal with a lot of suppressor companies and you do testings so it's natural that you always have better customer service than an average joe, like me. So it's understandable that you've never experienced "bad" or "inconsistent" customer service.
In suppressor world, I can pick the best two or three or four in any caliber based on sound, durability, size, cost, cosmetic, etc, etc.....Sure, there will be give-and-take on whatever I decide...But one thing is for sure: the ones that have great/good customer service are the ones I'll pick.
ETA: Sorry, to hijack your thread,
AMHsix.