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Posted: 9/18/2009 4:38:13 AM EST
I just received an ML-2 that doesn't work (three different new batteries and still no dot). I will be sending it to Aimpoint soon. Has anyone here returned sights to them before? If so, what was your experience with their service? I'm getting a little worried because I sent them an e-mail on Wednesday and still haven't gotten a reply. Also, if anyone has any troubleshooting ideas, please feel free to share them.

Link Posted: 9/18/2009 4:52:47 AM EST
I used to be a dealer of their products and I have had nothing but good responses from them. I would not have any qualms in sending the unit back, they will fix it. Is this a new unit? If so it has a ten year warranty, if this is a department purchased unit the warranty is only one or two years (don't remember exactly at the moment, but it is on their website). If you bought it used then I am not sure about the warranty coverage, but I'm sure that the customer service person can help you figure this out. If you need any other information PM me and I can see what I can do.

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