Allow me to reply:
IWC is all about serving LEO. Roughly 22% of individual orders take advantage of our SUMMIT LEO discounts.
I did ask if you worked for that department You listed your position as above a Petrol Officer. I was curious about the shooting in light of the recent Zimmerman case in FL. I had intended to carry on a conversation with you regarding the incident, because you're in a unique position. I'm not LE, but enjoy learning all I can from those in the field, many have became friends, who began as customers, I enjoy discussing LE, politics, 2A, product T&E, with them.
As it often happens, I got called to other matters; our backlog spiked, our laser engrave needs began piling up after our sole supplier was forced to evacuate his Longmont, CO business for five days due to the flood. And I personally worked 2nd shift packing orders for a few weeks while launching a few new products.
I received your reply to the email you posted and had planned to upgrade your account to LEO as well as begin a conversation by asking a few questions about the case. But to be honest... Your email got buried and I forgot all about responding.
I Apologize.
It seems like you think I took specific action against you for what your department did. And decided to gain satisfaction or retribution by publishing the above on social media (this forum)
I ask myself; Why would I take such a risk for my company, with a long history of serving LEO's, being a small for-profit business? Answer; I would not and did not. I got busy and forgot to respond to your request. A mistake. THAT's ALL.
I'm really surprised you chose to post this, an LEO. assuming you knew why your account wasn't upgraded to LEO or o didn't reply, instead of sending a reminder, like most do. (See the SHIPPING TIMES thread)
I hope this clears this matter up.
Regards,
EARL PITTMAN