I've just gone through a huge ordeal with Chase where they accused me of fraud for writing a check to myself to move cash between accounts, and it has pissed me off. I don't trust them anymore- I had most of my liquid cash hanging in limbo and nobody knew what they were doing in the local branch offices or their call center.
So...
I want to look at working with a smaller bank/credit union where customer service still exists. There are a few branch offices for MidFlorida Credit Union in my area, and they seem to have the type of checking account I need. Does anyone here have experience banking with them?
Any good experiences with other small regional banks or credit unions?
I need a basic checking account, although I want the option of opening a business account in the future for some side hustles that I might try to grow.