Yesterday:

I realized my CCL expired.  It expired a month ago and I will be taking a class for renewal toward end of September.  So, I try to log into my FOID/CCL account with my username and password. It stated I was not using the correct password.  I was instructed to give my license and email and they would send a new password or link?  After an hour no email with the instructions to change the password.  So, I tried to register as a new user with new email. It told me to call the ISPFB with my new username and ID Info in order to proceed.

Today I called 217-782-7980. I get a message from Verizon stating the call can't be completed. Damn, this is insane.  I have no idea if this is because I once was an FFL but did not register with the state for a license and stopped doing transfers 2019.  

Is there another number to call?

I emailed them but knowing the state it will be a long time for a response.  I would guess my other option is to take the renewal training and carry the credentials with me once I have completed it to be in compliance.

Any ideas?

I'll update this post in the event I do get through or they resolve it.



Thanks,
PCmangler.

ETA:

I was able to get the call to come through.  Interestingly  enough I am on hold now.  Thanks to all that called after my second post.

Another ETA:

I have been on hold for 51 minutes. I am cleaning up my emails and surfing. I doubt I will talk to anyone but I was surprised I got through without the Verizon call could not be completed message.

Anyone else try to call 217-782-798 today?  I doubt it's my phone service.

I tried renewing my FOID online today and it said my account was pending, and I had to call that same number to complete the process.

Can't wait to spend my day on hold.

ETA: Punched in all my data and it said I had to wait until I was 90 days out before I could renew.

So December 20th is the earliest date I can renew.

I waited 1 hour today while watching a movie. Then I hung up.  Dave Syverson is supposed to have a coffee meeting in Caledonia. Supposedly taking questions. I  figure I'll go and ask although it won't make a difference.  Funny how the ISP hires contractors to reach out to me about my FFL, but won't  help with FOID or CCL renewals..  They want me to buy a license to do business because over 1300 FFLs did not buy the state license.

I am going to get my ccl renewed this week and the instructor said he can submit the payment.  

I don't know if they ever answer the phone. Right now I don't care anymore about their website acess.  If the instructor can submit the paperwork and they continue emergency procedures screw it. I have been visiting tennessee and s. Dakota looking for a place to move.

Good times.

I'm not sure if anyone is curious or cares for that matter but what the hell.
I just managed to get through to ISPFSB for my website access after waiting more than 3.5 hours.  I watched a movie, changed wiper blades, went to grocery store while on hold. I guess it can be done.


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