Thanks for all the replies and suggestions!
I attacked it again last night.
The router was telling me it wanted a firmware update, so I'm guessing the one they sent out in December screwed up something and they got enough complaints to fix it - just my theory because I don't think routers update their firmware this often. So I updated the firmware ... or did I? It is still saying it wants to update even after it updated...
I was not able to get internet wirelessly on my laptop anymore, it only worked through the cat6 cable. The laptop is connecting to the router through the wifi just fine, but there's no internet getting through.
I have a wifi scanner app on my phone and noticed the 2.4ghz signal wasn't even showing, and my 5ghz one had dropped the SSID name. Fiddled around trying to figure that out, then decided it was time for the big gun, factory reset.
Did the back-to-scratch factory reset, renamed the SSID, got the household devices to match the new SSID and encryption word, and so far everything is connected and happy.
Wife wanted to go postal on the HP printer (I have a longstanding hatred for that thing) because it's impossible to change the network settings - the HP app shows it offline because the network settings are wrong, and there's no way to get it to come online so you can change them. I finally disconnected my laptop from the shore power and connected to the printer directly with a USB cord, which then showed two of the same printers, one offline and the new one online. Changed the network settings in the one I could and suddenly the printer came alive.
As of this morning everything is working properly!