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Posted: 10/1/2014 5:39:18 PM EDT
[#1]
Friend of mine owned a 'cop shop' sold everything but firearms, great business there.
I would have worked for free just for the entertainment, could not imagine working at an ffl shop. |
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Posted: 10/1/2014 5:40:37 PM EDT
[#2]
Come on he said do you have A 12 ga. Didn't he? Gun dealers are the worst
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Posted: 10/1/2014 5:48:48 PM EDT
[#3]
I want to work in a gun store. I would answer every question with 'Hey, just what you see pal'.
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Posted: 10/1/2014 5:52:32 PM EDT
[#4]
Quote HistoryQuoted: I get got 243? 7mm? 20ga? questions etc all day long runs about 50/50 of course the 7mm guys then think I am an asshole because I ask a couple questions to try to clarify which 7mm they need Quote HistoryQuoted: Quoted: Quoted: Me "A shotgun?" ( as opposed to ammunition) Dude "No a fucking deer rifle what the fuck you think" I love the gun biz  ymmv, but if I was asked that question I would assume he was talking about the ammo of course the 7mm guys then think I am an asshole because I ask a couple questions to try to clarify which 7mm they need |
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Posted: 10/1/2014 5:53:29 PM EDT
[#5]
IM sent.
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Posted: 10/1/2014 5:55:47 PM EDT
[#6]
could have easily been solved by saying "Gun or ammo?"
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Posted: 10/1/2014 5:57:28 PM EDT
[#7]
Quote HistoryQuoted:
How is politely asking if he was looking for a shotgun only to be cut off profanely was a product of ego/arrogance? ( granted infection is lost in the written word but my tone was friendly and cheerful like it is to everyone that walks in) genuinely curious Quote HistoryQuoted:
Quoted:
Should have been the first post cause it nailed it. I see a gun shop that lost a potential sale because the guy behind the counter did not act in the best interests of the gun shop. He let ego/arrogance get the better of him. genuinely curious Yes it is hard to determine you tone through prose coupled with your failure to elaborate on your demeanor toward said customer so I had no choice but to infer the usual anti-fudd GD attitude. My point was it sounds like you have been doing this quite a while and should have be used to this type of customer by now. Been doing this since 99' myself and it sucks but sometimes you just have to roll with them. 
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Posted: 10/1/2014 5:58:37 PM EDT
[#8]
There are no stupid questions, just stupid answers.
Applies in 100% of all customer service situations. |
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Posted: 10/1/2014 6:00:08 PM EDT
[#9]
Quote HistoryQuoted: There are no stupid questions, just stupid answers. Applies in 100% of all customer service situations. You're right. "A shotgun?" was not a stupid question, but it was met with a stupid answer.
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Posted: 10/1/2014 6:00:51 PM EDT
[#10]
Quote HistoryQuoted:
My wife asked me to to go to the store and get a gallon of milk. She added that if they had eggs, to get six. I came home with six gallons of milk. How things are phrased makes a big difference!  That makes perfect sense to a software developer.
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Posted: 10/1/2014 6:01:04 PM EDT
[#11]
Quote HistoryQuoted: could have easily been solved by saying "Gun or ammo?" I should have typed it A shotgun ? o.......... as was only able to not even get out the or |
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Posted: 10/1/2014 6:02:01 PM EDT
[#12]
First thing I thought of is "The Getaway" with Steve Mcqueen.
"Shotgun. 12 ga. Pump. And a box of those double ought buck." "Damn, Mister. You gonna knock down a wall?"
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Posted: 10/1/2014 6:04:38 PM EDT
[#13]
Quote HistoryQuoted: All I got from this thread is; gun customers are assholes. Gun dealers are assholes. |
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Posted: 10/1/2014 6:06:09 PM EDT
[#14]
Invite lousey, disrespectful customers to shop elsewhere. Life's too short.
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Posted: 10/1/2014 6:06:44 PM EDT
[#15]
Quote HistoryQuoted:
I just waved my hand in the direction of the used rack on the floor , told him there were a few there , and ignored him guy left after about 30 seconds , place still smells like him Ah yes, the former Navy SEAL smell. I'm very familiar with it. |
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Posted: 10/1/2014 6:07:39 PM EDT
[#16]
Quote HistoryQuoted: Yup. Most of my job is service, I'd agree w/ this statement. Quote HistoryQuoted: Quoted: You get dicks in all retail and service businesses. People are just assholes. Seems like some businesses just attract a higher percentage. Yup. Most of my job is service, I'd agree w/ this statement. Yeah I left my last job for a few reasons but that was one of the main ones, got tired of being so nice to people just to have them chew me out or call my boss behind my back. One lady mistakenly took me for another technician twice my age and called me by his name and then chewed me out for something he did at her house, when I finally got it through to her that I wasn't him she was still mad at me and chewed me out anyway about the poor job my company did even though at that time I was new to the company and had never done ANY work for her before. Sometimes people just want to bitch or ruin someones day it doesn't matter how nice you are or how well you do your job. |
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Posted: 10/1/2014 6:10:50 PM EDT
[#17]
Quote HistoryQuoted:
Nah, might sell something that way. Quote HistoryQuoted:
Quoted:
Quoted:
Me "A shotgun?" ( as opposed to ammunition) Dude "No a fucking deer rifle what the fuck you think" I love the gun biz How about? "Sure, you need a new shotgun or just some ammo?" Nah, might sell something that way. Yeah because the way op said it was so far out of left field that any reasonable person wouldn't have understood. I'm being sarcastic if you can't tell. |
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Posted: 10/1/2014 6:16:06 PM EDT
[#18]
Did it look like he needed shave his neck
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Posted: 10/1/2014 6:18:03 PM EDT
[#19]
Quote HistoryQuoted:
That makes perfect sense to a software developer.
Quote HistoryQuoted:
Quoted:
My wife asked me to to go to the store and get a gallon of milk. She added that if they had eggs, to get six. I came home with six gallons of milk. How things are phrased makes a big difference! That makes perfect sense to a software developer.
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Posted: 10/1/2014 6:23:44 PM EDT
[#20]
Quote HistoryQuoted: Did it look like he needed shave his neck Imagine Earl from My Name is Earl with a 12" ponytail |
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Posted: 10/1/2014 6:28:16 PM EDT
[#21]
Quote HistoryQuoted:
Should have been the first post cause it nailed it. I see a gun shop that lost a potential sale because the guy behind the counter did not act in the best interests of the gun shop. He let ego/arrogance get the better of him. Quote HistoryQuoted:
Quoted:
Two men. One, a gun store counter guy, in a profession known for its fascinating mix of ego and condescending attitude with little regard for whether such an attitude is warranted. The other, a gun store customer, himself part of a breed of man known far and wide for its unpredictability and often profound ignorance of that for which they are shopping. When derp collides. Should have been the first post cause it nailed it. I see a gun shop that lost a potential sale because the guy behind the counter did not act in the best interests of the gun shop. He let ego/arrogance get the better of him. Yeah, it was totally OP's fault...not. 
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Posted: 10/1/2014 6:33:49 PM EDT
[#22]
I think I'm out of stock. Good luck.
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Posted: 10/1/2014 6:35:06 PM EDT
[#23]
Quote HistoryQuoted: I take it he's not a Judge? He's probably from Valley. Quote HistoryQuoted: Quoted: Me "A shotgun?" ( as opposed to ammunition) Dude "No a fucking deer rifle what the fuck you think" I love the gun biz I take it he's not a Judge? He's probably from Valley. |
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Posted: 10/1/2014 6:42:15 PM EDT
[#24]
Quoted: Me "A shotgun?" ( as opposed to ammunition) Dude "No a fucking deer rifle what the fuck you think" I love the gun biz The stupid dude was just plain rude. Funny story though. "Yeah, we got 12 gauge, 13 gauge, whatever you need. " |
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Posted: 10/1/2014 6:43:37 PM EDT
[#25]
Quote HistoryQuoted:
I just waved my hand in the direction of the used rack on the floor , told him there were a few there , and ignored him guy left after about 30 seconds , place still smells like him He was also a neck beard wasn't he? |
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Posted: 10/1/2014 6:44:16 PM EDT
[#26]
Quote HistoryQuoted:
I thought about it for about 2 seconds to ask "Oh you are from Iowa ?" Quote HistoryQuoted:
Quoted:
"Sorry, we don't have any 12 gauges with fully rifled barrels, but we can order them."
I know "GTFO" is satisfying on a certain level. But making a jerk go nuclear through sarcastic kindness is very satisfying. <------------------------- Worked in a gun store for 5 years.  I'm sorry, but that just struck a chord with me!
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Posted: 10/1/2014 6:48:18 PM EDT
[#27]
Quote HistoryQuoted: He was also a neck beard wasn't he? Quote HistoryQuoted: Quoted: I just waved my hand in the direction of the used rack on the floor , told him there were a few there , and ignored him guy left after about 30 seconds , place still smells like him He was also a neck beard wasn't he? Quoted: Did it look like he needed shave his neck Imagine Earl from My Name is Earl with a 12" ponytail |
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Posted: 10/1/2014 6:54:51 PM EDT
[#28]
Quote HistoryQuoted:
I thought about it for about 2 seconds to ask "Oh you are from Iowa ?" Quote HistoryQuoted:
Quoted:
"Sorry, we don't have any 12 gauges with fully rifled barrels, but we can order them."
I know "GTFO" is satisfying on a certain level. But making a jerk go nuclear through sarcastic kindness is very satisfying. <------------------------- Worked in a gun store for 5 years. 
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Posted: 10/1/2014 6:56:28 PM EDT
[#29]
Quote HistoryQuoted: I am also not surprised... if there were no consequence. But that's not life, every action has a consequence. What do you do when a total stranger is a dick to you? Quote HistoryQuoted: Quoted: Quoted: I'm amazed at how rudely people treat clerks and receptionist type people. I am also not surprised... if there were no consequence. But that's not life, every action has a consequence. What do you do when a total stranger is a dick to you? |
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Posted: 10/1/2014 6:58:51 PM EDT
[#30]
Quote HistoryQuoted: Quote HistoryQuoted: Quoted: Quoted: "Sorry, we don't have any 12 gauges with fully rifled barrels, but we can order them." I know "GTFO" is satisfying on a certain level. But making a jerk go nuclear through sarcastic kindness is very satisfying. <------------------------- Worked in a gun store for 5 years. |
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Posted: 10/1/2014 6:59:09 PM EDT
[#31]
Quote HistoryQuoted: That makes perfect sense to a software developer. Quote HistoryQuoted: Quoted: My wife asked me to to go to the store and get a gallon of milk. She added that if they had eggs, to get six. I came home with six gallons of milk. How things are phrased makes a big difference! That makes perfect sense to a software developer.  |
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Posted: 10/1/2014 7:07:06 PM EDT
[#32]
Quote HistoryQuoted:
First thing I thought of is "The Getaway" with Steve Mcqueen. "Shotgun. 12 ga. Pump. And a box of those double ought buck." "Damn, Mister. You gonna knock down a wall?" 
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Posted: 10/1/2014 7:13:37 PM EDT
[#33]
Quote HistoryQuoted:
Have to use handguns or Shotguns for deer there Quote HistoryQuoted:
Quoted:
Quoted:
Quoted:
"Sorry, we don't have any 12 gauges with fully rifled barrels, but we can order them."
I know "GTFO" is satisfying on a certain level. But making a jerk go nuclear through sarcastic kindness is very satisfying. <------------------------- Worked in a gun store for 5 years. Ahhhh. I thought it was one of those Idiot Out Wandering Around jokes......
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Posted: 10/1/2014 7:24:57 PM EDT
[#34]
its a chicken and egg thing. Gun store counter guys are disinterested assholes and gun store customers are fudd idiots. who caused who?
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Posted: 10/1/2014 7:37:56 PM EDT
[#35]
Quoted:
Me "A shotgun?" ( as opposed to ammunition) Dude "No a fucking deer rifle what the fuck you think" I love the gun biz "I think you need to find another gun store". |
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Posted: 10/1/2014 7:43:21 PM EDT
[#36]
Quote HistoryQuoted:
Two men. One, a gun store counter guy, in a profession known for its fascinating mix of ego and condescending attitude with little regard for whether such an attitude is warranted. The other, a gun store customer, himself part of a breed of man known far and wide for its unpredictability and often profound ignorance of that for which they are shopping. When derp collides. [Twilight Zone] Do do do do Do do do do Do do do do Do da ling! [/Twilight Zone] |
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Posted: 10/1/2014 7:45:55 PM EDT
[#37]
Quote HistoryQuoted:
My wife asked me to to go to the store and get a gallon of milk. She added that if they had eggs, to get six. I came home with six gallons of milk. How things are phrased makes a big difference! Classic If-Then statement. I don't see a problem with this answer.
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Posted: 10/1/2014 7:57:01 PM EDT
[#38]
Quote HistoryQuoted:
There are no stupid questions, just stupid answers. Applies in 100% of all customer service situations. There sure are a lot of inquisitive idiots. |
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Posted: 10/1/2014 8:26:39 PM EDT
[#39]
Quote HistoryQuoted:
How is politely asking if he was looking for a shotgun only to be cut off profanely was a product of ego/arrogance? ( granted infection is lost in the written word but my tone was friendly and cheerful like it is to everyone that walks in) genuinely curious Quote HistoryQuoted:
Quoted:
Should have been the first post cause it nailed it. I see a gun shop that lost a potential sale because the guy behind the counter did not act in the best interests of the gun shop. He let ego/arrogance get the better of him. genuinely curious I am with you, op...who the heck talks like that to people? You did good. |
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Posted: 10/1/2014 9:30:03 PM EDT
[#40]
Quote HistoryQuoted: I am with you, op...who the heck talks like that to people? You did good.  ate by wolverines dude because no freakin' 12ga   |
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Posted: 10/1/2014 9:44:54 PM EDT
[#41]
I probably would have just said "Sure, anything specific you are looking for?" and sat there and waited for him to clarify his question.
Just keep hitting the ball back over the net, like tennis. |
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Posted: 10/1/2014 9:50:11 PM EDT
[#42]
Meh. Some customers deserve to get fired and the turd in the OP's story sounds like one.
If you have the quick, charming wit to turn him around quickly, maybe it's worth it. But usually it isn't. Assholes are a dime a dozen and while their money spends like anyone else's, they sometimes relish unloading their shit on you just because they might have money to spend. Not every dollar is worth what some people want you to do to earn it. Also, a store that caters to assholes will sooner or later be infested with 'em. |
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Posted: 10/1/2014 9:53:34 PM EDT
[#43]
Quoted:
Me "A shotgun?" ( as opposed to ammunition) Dude "No a fucking deer rifle what the fuck you think" I love the gun biz So, was this guy above, or below a Mosin Nagant collector on the GSW scale of respectability? |
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Posted: 10/1/2014 9:55:47 PM EDT
[#44]
Quote HistoryQuoted: So, was this guy above, or below a Mosin Nagant collector on the GSW scale of respectability? Quote HistoryQuoted: Quoted: Me "A shotgun?" ( as opposed to ammunition) Dude "No a fucking deer rifle what the fuck you think" I love the gun biz So, was this guy above, or below a Mosin Nagant collector on the GSW scale of respectability? |
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Posted: 10/1/2014 9:58:15 PM EDT
[#45]
Quote HistoryQuoted:
Two men. One, a gun store counter guy, in a profession known for its fascinating mix of ego and condescending attitude with little regard for whether such an attitude is warranted. The other, a gun store customer, himself part of a breed of man known far and wide for its unpredictability and often profound ignorance of that for which they are shopping. When derp collides. I think the better conclusion is when "herp-derp collides"..............after all we are dealing with two people.
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Posted: 10/1/2014 10:07:21 PM EDT
[#46]
Well, you better re-calibrate your former statement, to something like: "MN enthusiasts are the lowest form of gun owner, after the real freaks, ghetto goblins, murderers, terrorists...and..the Dutch" |
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Posted: 10/1/2014 10:31:02 PM EDT
[#47]
Quote HistoryQuoted: Well, you better re-calibrate your former statement, to something like: "MN enthusiasts are the lowest form of gun owner, after the real freaks, ghetto goblins, murderers, terrorists...and..the Dutch" did I touch your M1891 in its No-No spot? its OK you still have your MLP plush |
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Posted: 10/1/2014 10:51:26 PM EDT
[#48]
I had a LGS guy tell me today that you could not put a vertical forearm grip on a pistol length AR because it was 'illegal'. Funny, he couldn't explain why five of the pistol length guns with vertical forearm grip hanging on the rack behind him were completely legal.
ETA: over 26" and not concealed is a 'firearm' and not a rifle, pistol, or AOW. Stupid ATF rules are stupid. |
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Posted: 10/1/2014 11:02:41 PM EDT
[#49]
Quote HistoryQuoted:
My wife asked me to to go to the store and get a gallon of milk. She added that if they had eggs, to get six. I came home with six gallons of milk. How things are phrased makes a big difference! Ahh, good 'ol left brain.....lol |
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Posted: 10/1/2014 11:13:42 PM EDT
[#50]
Quote HistoryQuoted:
I had a LGS guy tell me today that you could not put a vertical forearm grip on a pistol length AR because it was 'illegal'. Funny, he couldn't explain why five of the pistol length guns with vertical forearm grip hanging on the rack behind him were completely legal. ETA: over 26" and not concealed is a 'firearm' and not a rifle, pistol, or AOW. Stupid ATF rules are stupid. Before a few months ago(pre-SIG brace), the majority of ARFcom would have agreed. |
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