Thought I should inform you guys of a prior deal I have with John Willis. Long story short, I order exactly $545 worth of gear from him starting June 12, 2006. On various occasions I asked for some small changes before he ever started the work, which he told me was ok.
The order was for some custom pouches and some smaller standard items. After a couple of years I still had nothing and he started to ignore my emails. Needless to say I became worried as this is over $500. I posted on forums, sent him PMs via various forums, sent him my phone number, asked for his phone number, asked people who claimed to have spoken with him how they reached him, and I heard nothing from him. May of last year he finally acknowledged he owed me the order and promised he would fulfill it. I didn't have the exact amount on hand, so I said $500 as I knew it was at least that amount.
We agreed on dropping anything custom, allowing me to pick from his standard items. The order was changed to 2 med bags, a dog leash and 2 6x6 pouches so that he wouldn't be bothered with anything custom. He even said the items would be sewed later that week.
Around February 2011 I still had nothing and made a post similar to this one. He then sent an email saying I would receive my order, that he has no problem with his actions and doesn't care that I would never deal with him again.
On July 10 with nothing in hand I mentioned that I would take any standard item that he produced. You can see he mentioned I could have other items in days, and yet I have received nothing from him.
The only thing I did "wrong" is be annoying, I guess. Regardless, having seen multiple people being screwed over like I have been, I think others should realize how he treats customers. I paid in 2 installments, $435 of which was via USPS MO in the very beginning, then maybe 3-6 mo later I paid $110 via personal check. All I'm asking from him is to deliver what I have paid for a long time ago, or ideally a refund in full.