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I sent them an email earlier this week and never heard back as well.
my sierra 5 was just approved today, but i think im done buying DA cans.
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With the holiday and people being behind, our guys are a little behind. To be fair, if you were asking about when accessories are going to be in stock, our CS aren't going to tell you that anyway. They're not dialed into the supply chain as we're transitioning to handling all of our accessories ourselves. We have our own building, but it takes a while to get everything on hand so plan on a few more months of things showing up and selling out. We've actually dug out of a serious backorder on several items, so don't think that nothing is moving. We're dropping a lot of cash on inventory, because if you think you're done with it, just imagine how we feel. This is why we've taken over the reigns on this.
To answer the OPs comments, we actually have some DA455s in transit. It might take a week or two to move through distribution channels, so keep an eye out.
Todd Magee
Dead Air Engineering