User Panel
User Panel
User Panel
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Posted: 1/15/2019 1:30:48 AM EDT
[#1]
They responded to me. Took about a week when I filled it out NYE and then I responded and got a follow up email next day.
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Posted: 1/15/2019 4:26:57 AM EDT
[#2]
I had some wonkyness with them and email. but they picked right up when I called during business hours.
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Posted: 1/15/2019 4:30:46 AM EDT
[#3]
Check your spam?
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Posted: 1/15/2019 9:03:27 AM EDT
[#4]
Quoted:
I tried to enter my info for the pre-New Years deal (free tri-lug and a few adapters) and got zero feedback. I tried asking what the deal was via the same form a week later and still no feedback. I tried to contact them again via the same damn form and so far no bueno. Is there a better way to contact these folks? Is it just me are or the Rugged folks uniquely unresponsive? I'd really like to know if I'm getting the tri-lug for my Evo . . . and I'm going to be extremely annoyed if some website snafu keeps it from happening. 
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Posted: 1/16/2019 12:38:52 PM EDT
[#5]
If you can give us a call 864-810-0513 or email [email protected] we'll make sure you're taken care of.
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Posted: 1/16/2019 1:14:44 PM EDT
[#6]
Quote HistoryQuoted:
If you can give us a call 864-810-0513 or email [email protected] we'll make sure you're taken care of. 
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Posted: 1/18/2019 2:18:53 PM EDT
[#7]
I used there contact form and they called me the next day and took care of my issue.
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Posted: 1/19/2019 11:05:28 PM EDT
[#8]
I've used the form a couple of times without issue.
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Posted: 1/20/2019 12:21:09 AM EDT
[#9]
You got a telephone?
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Posted: 1/20/2019 2:13:31 PM EDT
[#10]
I didn't get any confirmation either but my free stuff came yesterday
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Posted: 1/22/2019 12:42:08 AM EDT
[#11]
Quote HistoryQuoted:
I didn't get any confirmation either but my free stuff came yesterday |
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Posted: 1/22/2019 12:52:39 AM EDT
[#12]
Around Christmas or shortly sfterwards
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Posted: 1/22/2019 6:57:13 PM EDT
[#13]
I registered shortly after Christmas, as well. I used their contact form about 2 weeks ago. I emailed the address provided above about a week ago. I haven't received any communication. Or accessories, for that matter.
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Posted: 1/23/2019 2:20:29 PM EDT
[#14]
Call me old fashioned. but I just dialed the number and one of the two owners answered all my questions... all an a 3 minute call...go figure.
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Posted: 1/23/2019 11:24:17 PM EDT
[#15]
I'm going to stand up and eat my crow in public . . . the accessories arrived.
Thanks to the folks at Rugged. I cant wait for Uncle Sugar to get me the stamp for my Obsidian 9! |
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