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Shipping & returns


We want our customers be satisfied with every purchase they make. We will gladly issue credit or an exchange on any qualified merchandise returned within 30 days of purchase.


  • Any product being returned for credit or exchange must be in new condition with all of the original packing material, inserts, manuals, warranty cards, etc. as well as any accessories included.
  • Customer will be responsible for all shipping charges for returned merchandise.
  • In the event of a defective item, we will replace the item free of charge and cover all shipping costs.
  • Personalized/Custom items are not returnable if a mistake was made by the customer. (This includes engraved, embroidered, or numbered items.)
  • Personalized/Custom ordered items which are not completed properly due to our error (AR15.Com or any of our fulfillment partners) will be replaced at our expense.
  • Clothing items of a personal nature (including hats, bikini bottoms, boxer shorts, etc) are not returnable due for hygiene reasons.
  • All returns will be subject to a 10% restocking fee.