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AR15.COM
5/14/2010 8:47:58 PM EDT
I bought a couple items from the online store a few weeks ago and only half of the order was filled.

I have sent two e-mails regarding the missing hat and have not received any response.

Who do I need to contact to get this resolved?

I thought that I would keep this out of GD for all of the asshattery that goes on there.

hu
5/15/2010 5:10:43 AM EDT
[#1]



Quoted:


I bought a couple items from the online store a few weeks ago and only half of the order was filled.



I have sent two e-mails regarding the missing hat and have not received any response.



Who do I need to contact to get this resolved?



I thought that I would keep this out of GD for all of the asshattery that goes on there.



hu


Who did you email?



Were some of the items you ordered on back order?



 
5/15/2010 7:47:37 AM EDT
[#2]
I sent 2 e-mails to [email protected] and an IM to goatboy.

The im was last night so I'll give it some time.  I'm hope I get a response on that one.

I don't know if it is on back order or not.  That was the question I sent..
5/15/2010 8:16:10 AM EDT
[#3]
Im sure goatboy will get back to you today.



Medic might pop in here and help out as well.
5/15/2010 10:54:03 AM EDT
[#4]
I'll post this in the mod forum for staff to see.
5/15/2010 4:09:28 PM EDT
[#5]
if you ordered something with logo's embroidered on it..they come from our embroider..she's a wee bit down the road from arfcom hq's. It will be well worth the wait..she does fantastic work.
5/15/2010 7:48:43 PM EDT
[#6]
Thanks to all.

Over the years I've bought several hats and figured that there might be a back log.  This will be #5 and have worn out the first ones.

And again, thanks for the help and I'll take back all that shit I've said about medic..
5/16/2010 5:20:12 AM EDT
[#7]



Quoted:


Thanks to all.



Over the years I've bought several hats and figured that there might be a back log.  This will be #5 and have worn out the first ones.



And again, thanks for the help and I'll take back all that shit I've said about medic.
.


No need to go that far!




 
5/16/2010 11:17:22 AM EDT
[#8]


5/17/2010 4:13:29 PM EDT
[#9]


Well, what respect I did have was drained during that video. I can't stand that guy.
5/17/2010 5:23:29 PM EDT
[#10]
I couldn't find a five second clip of him just saying the "no respect" line.
5/17/2010 7:58:29 PM EDT
[#11]
My connection isn't fast enough to watch youtube.
5/20/2010 9:56:47 PM EDT
[#12]
Quoted:
My connection isn't fast enough to watch youtube.


In this particular instance, I consider you lucky.
5/22/2010 4:26:20 PM EDT
[#13]
Almost a month later and no word.

So...how long should I wait?

5/22/2010 5:01:03 PM EDT
[#14]
IM sent.
5/22/2010 5:57:18 PM EDT
[#15]



Quoted:


IM sent.


Have no fear Site Staff is here.



I was wondering what brought the canuck to our little slice of heaven.



 
5/23/2010 2:16:30 PM EDT
[#16]



Quoted:





Quoted:

IM sent.


Have no fear Site Staff is here.



I was wondering what brought the canuck to our little slice of heaven.

 
cheap beer!






 
5/23/2010 3:44:58 PM EDT
[#17]



Quoted:





Quoted:




Quoted:

IM sent.


Have no fear Site Staff is here.



I was wondering what brought the canuck to our little slice of heaven.

 
cheap beer!





 


It's cheap for a reason.  



 
5/23/2010 5:28:30 PM EDT
[#18]



Quoted:





Quoted:



cheap beer!





 


It's cheap for a reason.  

 


I wasn't going to mention that..




 
5/23/2010 10:06:01 PM EDT
[#19]
Quoted:

Quoted:

Quoted:

cheap beer!

 

It's cheap for a reason.  
 

I wasn't going to mention that..
 


Ah here we go...
5/24/2010 7:35:21 AM EDT
[#20]



Quoted:



Quoted:




Quoted:




Quoted:



cheap beer!





 


It's cheap for a reason.  

 


I wasn't going to mention that..


 




Ah here we go...
In business since 1820..















 
5/24/2010 8:38:30 AM EDT
[#21]
Now what goof off drinks IPA? It's the twinkie of beers. Taste was sacrificed to make a beer that could survive the voyage from the UK to India.
 
5/24/2010 10:38:14 AM EDT
[#22]
The cheapest in town.
http://images.businessweek.com/ss/06/06/hardees_badthings/image/colt_45.jpg
5/25/2010 6:57:24 AM EDT
[#23]
It seems our emails are not getting to you, but we have responded to both of yours.



The hat you ordered is on backorder until the end of June.



Only black is currently available in your size, so we can either switch to black, keep it on back-order, or refund you for the hat.



Please let me know which way you would like us to proceed, and I'm sorry for the inconvenience.



-JLA
7/21/2010 9:12:37 PM EDT
[#24]
Still Waiting on the hat!!
7/22/2010 5:05:25 PM EDT
[#25]
I just found out today that the Boonie Hat availability has been pushed back again... this time into August. I would be more than happy to cancel your order, or can keep it on back-order if you'd like. I sincerely apologize for the delays. We have sent several emails out to you, but it appears you are still not receiving them. Have you checked your Spam and junk mail filters for emails from us?
7/24/2010 9:05:22 PM EDT
[#26]
I checked to make sure my e-mail is correct in my profile, which it is.  I have no earthly ideal on where to find the filter that you mentioned in hotmail.  I get all the spam email about pill that make your dick hard and making money at home surfing the internet, but none from AR15.  I did get a couple of new letters over the past couple weeks or so.  

Just keep me on the list and send it when ya'll get them in.

I might be best just to update this thread.  

Thanks for all your help.

hu