Posted: 5/24/2011 8:02:46 AM EDT
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Just moved in to Smyrna and am trying to figure it all out. Since when did they go to this 6-month promo bullshit? hope we forget so they can stick us with the much higher rate.
anyhow- i have a choice between the three above. What did you do? Opinions / thoughts? |
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Avoid charter at all costs. They may be the cheapest (unlikely), but they have THE worst customer service rating of any cable tv service in the nation. Just above them is comcast. When we switched from comcast to uverse, it was like a breath of fresh air. It was cheaper for more channels, and a dvr. Now, the on demand content wasn't as good, but the ability to dvr everything, and then watch it back on another tv was great. I could dvr two HD shows and two sd shows at the same time. And if you wanted to watch the HD show on an sdtv, it would convert it for you and send the signal to the crappy tv's box.
Uverse Internet is pretty good too. It's supposed to be better at handling peak usage beacause it's a fiber optic network until it drops down to your house. Much more bandwidth than cable or dsl. I've had exactly zero drops in service compared with only a couple on comcast and several with dsl. These days, we just have uverse Internet and use the ps3 to stream netflix. Even with a toddler's needs, we haven't run out of shows or movies to watch. We don't stay up late watching absolute garbage anymore, and it has gotten us to watch shows we'd have otherwise never seen. Uverse comes with a wireless router, too. I can't comment on home phone because we don't have one. We had one for a couple months with comcast triple play, but we got so many telemarketers we shut it off. Comcast sells your number, then charges you a fee to block or unlist. Uverse customer service has been good. We recently called to see if we could get a rate change and they not only dropped the price but also increased our Internet speed. And said call back in a couple of months to see if we can do better. Comcast on the other hand gave me nothing any of the three times I threatened to have my service cut off. Basically sad, "oh well. Nice knowing you." |
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thanks guys. on the line with U-Verse right now... Have a great day! /thread We have a U-verse package that we will change out once the contract expires. Edited to add - Not change service but to a cheaper package. We are very happy with it. The Internet (it IS DSL by the way...just a different form of DSL) has been rock steady since they replaced the twisted pair going into our house. Not as much "theoretical" speed as comcast, but that is marketing hype...plus as far as I can tell, there is no download cap as there is with comcast. |
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[...plus as far as I can tell, there is no download cap as there is with comcast. http://www.att.com/esupport/article.jsp?sid=KB409045#fbid=mJZqdf93brC Broadband Usage FAQs Are there any usage limits for my broadband service? Yes. As of May 2, 2011, AT&T's residential DSL High Speed Internet plans will have a usage allowance of 150 Gigabytes ("GB") per month, and its residential U-verse High Speed Internet plans will have a usage allowance of 250 Gigabytes ("GB") per month. The usage allowance is the amount of data you can send and receive each month. Why is AT&T implementing a usage allowance? AT&T has experienced a dramatic increase in the amount of data that is sent and received over its wireline broadband networks. This dramatic increase is driven primarily by a small fraction of our customers. In fact, the top 2% of customers use about 20% of the total capacity on our network. A single high traffic user can utilize the same amount of data capacity as 19 typical households. Lopsided usage patterns can cause congestion at certain points in the network, which can slow Internet speeds and interfere with other customers' access to and use of the network. What is a gigabyte? A gigabyte is a unit of measurement of the amount of data that is transmitted over the Internet. Approximately 50,000 single-page e-mails (without attachments), for example, equate to about 1 GB. It is important to remember that a GB represents the amount of data sent over the network, and not the amount of time spent using the Internet. How much is 150 GB? 150 GB is far more data than most customers ever use in a month. Our average DSL customer uses only about 18 GB per month. In fact, less than 2% of DSL users utilize more than 150 GB per month. We estimate that 98% of our customers will not be affected by this change because the monthly usage allowance includes so much bandwidth. How much do I get with 150 or 250 GB? You can do a lot with 150 or 250 GB. Here is an example. |
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[...plus as far as I can tell, there is no download cap as there is with comcast. http://www.att.com/esupport/article.jsp?sid=KB409045#fbid=mJZqdf93brC Broadband Usage FAQs Are there any usage limits for my broadband service? Yes. As of May 2, 2011, AT&T's residential DSL High Speed Internet plans will have a usage allowance of 150 Gigabytes ("GB") per month, and its residential U-verse High Speed Internet plans will have a usage allowance of 250 Gigabytes ("GB") per month. The usage allowance is the amount of data you can send and receive each month. Why is AT&T implementing a usage allowance? AT&T has experienced a dramatic increase in the amount of data that is sent and received over its wireline broadband networks. This dramatic increase is driven primarily by a small fraction of our customers. In fact, the top 2% of customers use about 20% of the total capacity on our network. A single high traffic user can utilize the same amount of data capacity as 19 typical households. Lopsided usage patterns can cause congestion at certain points in the network, which can slow Internet speeds and interfere with other customers' access to and use of the network. What is a gigabyte? A gigabyte is a unit of measurement of the amount of data that is transmitted over the Internet. Approximately 50,000 single-page e-mails (without attachments), for example, equate to about 1 GB. It is important to remember that a GB represents the amount of data sent over the network, and not the amount of time spent using the Internet. How much is 150 GB? 150 GB is far more data than most customers ever use in a month. Our average DSL customer uses only about 18 GB per month. In fact, less than 2% of DSL users utilize more than 150 GB per month. We estimate that 98% of our customers will not be affected by this change because the monthly usage allowance includes so much bandwidth. How much do I get with 150 or 250 GB? You can do a lot with 150 or 250 GB. Here is an example. Well darn it all... |
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Like I said, we have been on Uverse for quite some time. Pretty much since it came out. For some reason, Newton County south of Porterdale was higher on the list of Uverse support than southern Rockdale, because our friends tried to get it, and couldn't in their area.
As for the 250 gb cap, we have no cable television. We exclusively watch Netflix through the PS3. While we're not sitting here all day every day watching stuff, we do have it going pretty much all evening every day. If between that and using our phones and computers on the same internet connection we haven't hit the cap, it's unlikely that a normal residential customer would do so. I'd say that you'd have to be downloading gobs of videos, music, etc, PLUS everything we do. |