Posted: 7/31/2007 10:27:56 AM EDT
|
The guy with the dark hair and moustash needs to find a new line of work. I think I will spend a few bucks more and buy from someone else. To be that arrogant, and yet find it funny to tell me that he gets ther lower receivers from the same people who make them for DPMS, and yet tell me he has no idea who it is, is quite simply a shitty attitude. He reminds me of a pawn shop owner in his attutude towards customers. Oh and the idea of telling someone they don't need a chromed bbl, and yet that is what they ask for is stupid as well. If I wanted an unlined bbl, I would fucking ask him for one. |
They may have the best price on DPMS lowers, but don't count on them actually receiving any in the near future. |
|
If it wasn't for gun shops with attitude, I'd only get attitude at auto parts stores, the DMV, work, fellow motorists, my daughter, anyone who scans my worn out credit card then has to type in the numbers... But there is special kind of attitude at gun shops. They know that sooner or later, most of us will come back. |
|
I will not be going back, I just stopped in there to grab a flyer and cheack on any deals for a friend. I will be sending my friend to an FFL team mate of mine and we will order from a reputable and decent source. To have to put up with BS is one thing, but to put up with BS from someone that would get $1000.00 of someones money is complete crap. Good thing I already have all the AR15s I want.  If I wanted that guys opinion I would have told it to him. 
|
The older guy is new. Give him time  Seriously though, he is a nice guy. Dealt with him buying a Mosin about a month ago when he first started. |
Wow that sounds like the attitude I always got in Smoke-n-Gun, before they fired that younger guy. "naw, you don't really want a A2 sight tool, real men use a bullet tip", "16 Gauge wads? Why reload? There are plenty of factory rounds on the market", and don't get me started on when I brought my FIL's old shotty in to get re-blued. Yup sounds like the same butt munch. I voted with my money and would rather drive up to WI or the dealers in rockford area. |
)
I found their customer service absolutely top-notch. Perhaps it's hit or miss, but I won't have a problem doing business with them again, if the opportunity arises. I bought a handguard & lo-pro gas block for my rifle. The owner did not only completely installed it onto my upper receiver, but also tossed in a tshirt and a small discount. I'm aware of the Texas gunshow Vader story. I didn't experience any of that in my dealings with them. They have a very nice lady (Pam) working some of the IL gun shows. She is always helpful. When I bought a couple upper receivers from her a couple years back, she took them over to a guy at another booth who works with RRA, and got him to cut in some feedramps to match some barrels I had w/ M4 cuts in the extension. I have been in and out of RGuns store a number of times and been treated no less than politely, whether or not I made a purchase. I can't understand why, that when one person has a bad experience with a business, and tells everyone else, that everyone who hears their story will repeat is as Gospel truth without any first-hand knowledge and proclaim that doing business with them would be tantamount to trading one's soul to Satan. Hmmph 
|
| I am with NPD on this one. I originally bought my carbine kit from them back in 1999 or 2000 and when I found there was a part missing, (a detent pin IIRC) I called them. The lady who answered the phones at the time, listened, understood, and not only did she DRIVE THE PARTS TO MY HOUSE on her way home, she put in some extra small parts as well. Since then I have ordered a few other parts from them, a new 16" barrel, a new flat top upper, etc. Doc has been nothing but helpful and polite. When I ordered the barrel, I started listing off the parts I would need, and when I drove over to pick it up, they had assembled it as well for me. Customer service has never been an issue nor has their parts. In the seven years and tens of thousands of rounds I have shot through my AR, the only part failure I experienced was the key on my BC coming loose, and from what I read there are a few other manufacturers that had the same problem. So will I deal with them again and recommend them to others, HELL YES. In fact Batch114 got a nice deal on an upper from them for his SBR and from his reports there have not been problems in semi or full auto play with it. |
|
Well, my experience with M&A was as npd223 stated. I dealt with Pam at the Princeton and Belleville shows. She was real nice and was willing to swap parts in the kits to get the packages I was after and even cut me a pretty nice deal for cash. There was a guy at here table helping out and he seemed OK, too. I have not dealt with their shop. I can remember reading of problems with RGuns. I haven't personally done any business there. Seems to me it was posted on arfcom a while back. Thanks for the welcome, Kalahnikid! |
+1 I enjoy talking with them, even the guy that you all think is an ass. After hearing some of the shit he has had to deal with, mostly with internet folks, I can sympathize with him somewhat. He will *and usually inaccurately* assume that most people don't know what they're talking about or even care, and thats that...and after hearing some of the shit he deals with, I can truly understand why. Seriously, once you have a conversation with the guy, he'll get you and you'll get him. Its up to you if you WANT to do that. Alot of people feel its not worth it, or that they shouldnt have to, and thats understandable, but they're really a decent group of guys over there. |
Nothing to do with the Darth Vader story, but after writing up my story decided not to post it since it involves my job. I will say they have opened up after hours for parts in the past but I WILL NEVER buy anything from them again. At RGuns I once asked about a 14.5" AR barrel with a permanently attached phantom flash hider was told it was illegal. They may not be the most social but I would not be either if I had to deal with some of the folks that walk into gun stores without a clue what they want. Other than that no bad experience with them and am happy to see a gun store still open around here with EBRs. Bucky145 Edit: Forget it again. |
Not the icy hand of death around the neck story....the other one. Dont you guys remember the M&A lady was hanging around this forum like a year ago and everyone was all happy "Now they've redemed themselves!....." Then after a few months they screwed over one of our members who complained on here about how they wouldnt make an problem right for him, and then M&A stopped posting here anymore. Thats what I remember, it seemed to me that instead of fixing their fuckup they just ran away, I think they really dicked a guy over and then ran and hid from the issue. |
You just illustrated my point perfectly. 
|
 Ok, Ill present the other side of the story, I have bought from them once at Princeton gunshow and they were helpful when I asked which of the many small pins they had on display, would be best for my needs. I had a good experience with them. On the other hand right after I got done buying, a guy came up to her and asked about barrels, specifically chrome vs. molly. She explained how much better chomemolly bbls are and home chrome lined are unworth the extra money, etc etc. My opinion is that chromelined bbls are much better and she just said those things to make a quick sale to someone ignorant on the issue. I feel this was dishonest on her part. I dont think I would buy from them again, and I would warn others that I feel their service is sub-par, especially when there are so many other great companies at competative prices. (And arfcom supportes to boot!) Thats my take on the issue npd. |
Chrome-moly are more accurate. Chrome is more durable. Which one is better depends upon a shooter's needs. |
I know, but this guy wasnt taking his new M&A M4 upper to a highpower match. (Are you dating Pam, do you have controlling interest in the company?)  Im just saying, I didnt think much of them after seeing them peddling their wares at Princeton, Caveat empor. |
The only time I ever talked to Pam was at the gun show table. I have absolutely no connection to them except as a customer. I just hate to see everyone jump on the bandwagon to defame a company simply because they think it's the "in thing to do." Sarah Brady's clan is good for getting people to jump on bandwagons rather than think for themselves and make their own decisions about what's right for them. This behavior is better suited to those people who need their minds made up for them. |
|
Fair enough, I encourage thinking for ones self is great. I was less than thrilled to hear that chromelined bbls are overpriced junk coming from someone who didnt have anything to sell except for chromemoly bbls. If you want to have a discussion about things I havent ever jumped on the arfcom bandwagon's "groupthink," lets talk about how I really feel about President Reagan, Fred Thompson, unions, farm subsidies, ethanol, etc etc. Anyways, is this over yet?
|
Was it over when the Germans bombed Pearl Harbor? You coming to the Appleseed Shoot at Buffalo Range on Aug 18-19? There's a thread on it here. 
|
|
|
Dude... Tell me you've never seen this before!? www.youtube.com/watch?v=K92OVFeGgIE |
Just you, the rest of us were thinking about John Belushi.
|