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AR15.COM
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5/8/2010 10:31:01 AM EDT
I   have been reading  comments  on this site  since first  of year  since wanted to buy a new toy to  go along with  my  Garand M1, Sig556, D.D. M4, and  AK74 rifles . Being a  77yr old ex paratrooper figured  a  pup  would be fun to  have . I  started reading here and research on a AUG A3.  MSAR E4 looked impressive and the actions  of MSARDAVE soon  had me thinking  this pup  over the AUG. I  ordered  from  Rat . Upon arrival was impressed with the quality. I sent  Dave a private E mail stating why I purshased his  rifle  being impressed  how he conducted business(like the  good ole days in late 40 and early 50). Got a reply  from  him same  day thanking me for the purchase and my service. A couple days after that get a package from  Dave   which included   different  parts ???. His note  stated  in case I  MAY  have a problem  here are  few  parts that should handle a problem. I was stunned to say the least what a company and a company is only  as good as its people . Dave  is   above any rating scale  and very pro-active . The purpose of my joining this forum is to say THANK YOU, DAVE  . If anybody  has doubt about buying a MSAR  rifle  don't !!! When I do  get to the range will follow with a report . Thanks    KALEU
5/8/2010 1:11:42 PM EDT
[#1]
Welcome sir, and I thank you for your service as well.  Welcome Home Vet.  You didn't take long to discover why a lot of us are hooked on MSAR.  Dave is probably the single largest asset the company has, and I am hopeful that they realize it.  The product is superior, but the service is over the top.

Enjoy the Pup.
5/8/2010 2:22:50 PM EDT
[#2]
Thank you sir for your service to this great nation.

May you have many wonderful MSAR filled days!

Dave is a huge key to the company. I hope he gets one heck of a raise this year.
5/8/2010 6:26:36 PM EDT
[#3]
The real cool thing is that your experience is "par for the course" with MSAR. I mean that's just how they treat customers and honestly Dave is to be commended for that, because I don't know how he finds enough hours in the day to be such a good rep.  
It helps that Tony is a real gun nut of the first order as well. He has an impressive collection that we've seen just bits and pieces of here, but I think it's fair to say Tony has some real gems.  Dave is a old school gun guy of the first caliber as well and also from the bits and pieces he's dropped in posts here sounds like a real accomplished/experienced hunter.  Obviously they've all run a first class operation at Microtech knives for a LONG time and that is pretty much considered a tier 1 knife company by anyone who knows knives.  All the above has come together to make MSAR a real successful venture and it's sure as heck not easy to start a gun company from the ground up based on a rifle that is pretty radical compared to what other folks were out doing. If it were any other product other than firearms we'd probably see MSAR in some national news piece as a successful manufacturing USA company in a time when that's becoming an increasingly rare thing.
I'm really looking forward to when they come out with the Archangel pistol (nice little 9mm pocket pistol) so that I can have an MSAR firearm on me when I'm outside the house to go along with my STG inside the house.
MCS will be nice too. I'm really looking forward to it being an even more affordable option for folks looking to get into the bullpup world.
 


 
5/8/2010 6:56:16 PM EDT
[#4]
Thank you for your service!
Dave is the best customer service rep I've ever dealt with in any industry.
Enjoy your rifle!

Thanks,
Lee
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