Do you know of a place I can send a puma for repair. The hold open spring is broken.

I have sent 2 e-mails to them with no reply. Sorry customer service. Thanks Jim

years ago i dropped a puma on a concrete floor, busted the tip off, i boxed it up and sent it back to germany (20 or so in postage) and a brand new knife was returned in 3 weeks.  

i included a letter explaining what happened and offered to send 'em $ if they'd send me a bill.  no charge.  i even included my email address and phone number.  15 years ago, an email address was kind of weird, however.  maybe they thought i was big brother or something...