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10/5/2016 8:56:09 PM EDT
I was having some problems getting the muzzle brake out of my new Sandman-S so i called Dead Air for some help.  Rod answered the phone and said that he was familiar with this issue and then promptly sent me a video showing me how to resolve it.  Well, that didn't work so i sent him some pics and he looked at them and sent me another video to address the problem.  not only did he send the videos, but he was also willing to help me ship the can back and take care of it himself if i was unable to get it working correctly.  I just wanted to throw this public kudos out for everybody.  i'm also going to send a message directly to the company.   I've been sitting on the fence about buying a Wolverine, not any more.  I'll be ordering one this week.
10/6/2016 4:33:18 PM EDT
[#1]
Thanks!  I appreciate the feedback, especially on a relatively new business even though the founders have a good proven track record on prior efforts.
10/6/2016 4:56:59 PM EDT
[#2]
Share th videos?

My buddy bought a sandman and the brake was in the can. Well we couldn't get it out so we said fuck it and screwed it on a gun and went to the range. To my knowledge, he hasn't gotten the can off the mount/gun
10/6/2016 5:17:34 PM EDT
[#3]
I was on the fence about the Wolverine, and Gary Hughes messaged me on Facebook, for probably an hour, with pics and a video of how it all worked, and answered tons of questions. I couldnt decide between Sandman-S and Wolverine- so I got both! I also dealt with Rod in regards to my Ghost-45M wipe and he helped me get it squared away and explained what I was doing wrong. Dead Air is an awesome group of guys.
10/6/2016 9:18:13 PM EDT
[#4]
Quote History
Quoted:
I was on the fence about the Wolverine, and Gary Hughes messaged me on Facebook, for probably an hour, with pics and a video of how it all worked, and answered tons of questions. I couldnt decide between Sandman-S and Wolverine- so I got both! I also dealt with Rod in regards to my Ghost-45M wipe and he helped me get it squared away and explained what I was doing wrong. Dead Air is an awesome group of guys.
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To say Gary is passionate about the Wolverine, and the AK platform overall, would be a colossal understatement.  

He almost has me talked into an AK.  
10/6/2016 9:41:06 PM EDT
[#5]
I talked to Mike Pappas at length about their suppressors at the QRF Mayday shoot.  Just listening to the Dead Air guys, and how down to earth they are, and how much they love their product, taking the time to answer whatever silly questions I had, that sold me on a Sandman-S by itself.  They're just really cool, nice dudes, who build great suppressors.  Can't ask for much more.
10/7/2016 11:30:46 AM EDT
[#6]
Quote History
Quoted:
I talked to Mike Pappas at length about their suppressors at the QRF Mayday shoot.  Just listening to the Dead Air guys, and how down to earth they are, and how much they love their product, taking the time to answer whatever silly questions I had, that sold me on a Sandman-S by itself.  They're just really cool, nice dudes, who build great suppressors.  Can't ask for much more.
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Their reputation strongarmed me into 2 masks, a Ghost, and the L and S Sandmans...
10/7/2016 11:55:57 AM EDT
[#7]

Quote History
Quoted:
Their reputation strongarmed me into 2 masks, a Ghost, and the L and S Sandmans...
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Quote History
Quoted:



Quoted:

I talked to Mike Pappas at length about their suppressors at the QRF Mayday shoot.  Just listening to the Dead Air guys, and how down to earth they are, and how much they love their product, taking the time to answer whatever silly questions I had, that sold me on a Sandman-S by itself.  They're just really cool, nice dudes, who build great suppressors.  Can't ask for much more.




Their reputation strongarmed me into 2 masks, a Ghost, and the L and S Sandmans...




 
I plan on buying a Mask and a Sandman L sometime this year.
10/7/2016 2:48:00 PM EDT
[#8]
Sandman-L, Ghost-45M, Sandman-S & Wolverine all pending... It's a sickness.
10/7/2016 5:33:20 PM EDT
[#9]
2 Masks and a Sandman S.  My experience with emailing customer service mirrors all the privious posts. Looking at another Sandman S in 2017, once I get a better idea on wait times.
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