Armory Sponsor
Posted: 3/9/2008 5:09:04 PM EDT
|
I just wanted to share some emails with the group here on ARFCOM. Notice the times I have bolded them to make them stand out better Date: March 09, 2008 Time: 7:36 PM EST To whom it may concern, Hello there my name is Adam Dyer and I am writing this letter to see what your suggestions are. I am an owner of a Henry model H001 and have enjoyed shooting it along with various other friends and family especially my dad. My father just recently turned 60 in February and as a gift the family purchased him a model H001. Unfortunately we were not able to purchase him a brand new rifle due to there not being one in stock at my favorite local FFL, so we decided to purchase him a slightly used one instead to be able to deliver him a gift on his birthday. Here is the problem, today my father and I took it to a local outdoor range to shoot and found that the rifle's windage was off target and shooting to the left considerably. We used a drift to adjust the rear sight and it did seem to help but there simply not enough adjustment to bring the windage to a "zero". Now that the rear sight has been adjusted the sight ramp is no longer in the center "crown" of the barrel and simply falls out of the rear sight. Even with adjusting the rear sight as far left as we could the rifle still shoots to the left. After moving the rear sight we removed the front hood to see if there was a way to adjust the front sight, as you know there isnt. I know this rifle was not purchased new but I was curious as if there might me an out of spec front sight/barrel band/magazine tube holder that could be causing this issue. Or if you have had any other owners with such issues. We greatly enjoy shooting your rifles, unfotunately this one isnt as much fun to shoot due to its severe lack of being able to zero the sights and use the iron sights. My father has made the suggestion that he would just put an optic on this rifle but I feel that it would detract from such a fun rifle in its simplest forms. I look forward to hearing back on this little mishap. Thank you for yor time, Adam Proud owner of a Henry H001 Sent: Sunday, March 9, 2008 7:45:08 PM Thank you for owning a Henry and for buying the used one ofor your father. SHip the gun back to my attention and request a replacement with the H001T model (better sights for a 60 year old). There will be no charge. Happy Birthday to your father. All I ask is to pread the good word. Anthony Imperato, President Henry Repeating Arms, Co. 110 8th Street Brooklyn, NY 11215 Telephone 718-499-5600 Fax 718-768-8056 Email [email protected] Website http://www.henryrepeating.com "MADE IN AMERICA AND PRICED RIGHT" To me this is what customer service should be and I will continue to purchase Henry Repeating Arms Co. products in the future EDIT ............ Rifle shipped this afternoon from Atlanta Ga via UPS .... due in NY on wednesday ***UPDATE*** well dad got his new rifle today and is chomping at the bit to go shooting. |
|
It always impressed me that the President was the one replying to the emails. When I was in retail we only ever had one problem with all the henry rifles we sold. It was a 17 varmint model. They fixed it up and got it right back. With winchester dropping out and marlin not making nearly enough they found a great hole in the market. |
It was funny one time when a buddy had a problem with a LWS Seecamp, and we called and the lady said "hold on a second, let me put you through to Larry". Larry Seecamp comes on the phone and was very helpful and gave us the fedex number to ship it back to them. While it is certainly not NEEDED, it's always nice to deal with a company small enough that folks actually have a handle on their products. |
|
***UPDATE*** Well, I just got a call from dad saying that he recieved his new rifle today from Henry and is chomping at the bit to go shoot it. Mom says it looks like a BB gun and dad told her if she would close her eyes and let him shoot shorts in the backyard that she wouldnt know the difference. |
Armory Sponsor