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1/3/2008 10:10:48 AM EDT
I just received the SpecOps stock for a Mossberg 500 and the receiver mounting bolt was a NF 24 count instead of the required NC 18 thread count per inch used by Mossberg. The package nomenclature stated Mossberg.

Called Knoxx and their customer service acknowledged that they have mistakenly packaged wrong bolts and these units have been shipped out to various dealers.

Sportsman Guide was unaware of this quality control problem which has resulted in a number of returns thus far.

Just thought I would provide this info to any prospective buyers of this product.

Regards,
1/3/2008 1:12:08 PM EDT
[#1]
That's a bummer.  Knoxx's customer service is fantastic.  Hopefully they will get you fixed up soon!
1/3/2008 5:05:56 PM EDT
[#2]
height=8
Quoted:
That's a bummer.  Knoxx's customer service is fantastic.  Hopefully they will get you fixed up soon!


When I called customer service at Knoxx and told them what one of their dealers sent me they simply told me to ship it back to Sportsman Guide and never said anything about rectifying the issue or simply sending me the correct bolt. All they said was they acknowledged they had screwed up packaging the products with the wrong bolts.

They have done the dealers and the paying customers a disservice and could care less about a few disgruntled folks which was quite evident by their response.

They wont be getting any future business from myself nor any of my fellow L.E. partners.

Regards,
1/4/2008 5:12:12 AM EDT
[#3]

Quoted:
That's a bummer.  Knoxx's customer service is fantastic.  Hopefully they will get you fixed up soon!
Don't count on it. Knoxx belongs to Blackhawk now. QC problems are probably here to stay.
1/15/2008 10:29:41 AM EDT
[#4]
Ive been waiting over nearly 6 weeks for my stock to come in........atleast they are nice when I call
1/19/2008 4:59:34 AM EDT
[#5]
I just found out about this problem the hard way. I ordered and recieved 2 of these stocks from MidwayUSA. Went to try to mount one as a demo unit and saw the difference in threads.

The 2 M500 Persuaders I have NIB are the ones with a factory installed shoulder stock and a pistol grip kit.

I could swap the bolt from the pistol grip kit to the Knoxx but that would also entail widening the allen wrench access hole in the stock to try to get their bolt out.


I emailed them last night.....Hurry up and Wait mode now.
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