Posted: 6/2/2014 10:52:31 AM EDT
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I just talked with Sig. I don't know what's happened to their customer service. I told the guy (Andy) I was not able to remove the slide on my new 220 extreme after unlocking the take down lever. He told me they are sometimes hard to get off. Asked me to lock the slide back and then release it by slide release. It did come off. I still could not get it off manually except one out of 3 times forcing it after that. I told him I had other Sigs and this isn't normal. He said you just need to do it that way or get someone to help you remove it. That's BS.
NOW GET THIS! The barrel won't come out. I had to physically force it from the top down and it makes a loud click it's in there so hard. I called Sig back and even though I have never fired it and it's 2 years old they are charging me 55 dollars shipping. I have about had it with them. JR PS I have 14 Sigs and never sent one back till recently. All were bought new. They acted like they could care less about me as a customer. |
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They won't get 1 more.
JR There is also extreme discoloration on the front of the slide on both sides inside. It's actually white and the top of the top of the slide is rainbow colored. Asked about that when I called back. He told ne that's where it's held when sprayed. Funny none of my other Sigs are like that. |
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Do you have another P220? You might try experimenting with switching the barrels, slides, and take down levers. I have a P220 SAO that I converted to DA/SA and had a really hard time removing the slide even before I changed it. By switching around slides and receivers with another P220, I discovered it was the newer style take down lever with the extended bump and lines on the outside that was the problem. When I bought an older style flat sided take down lever and installed it the problem disappeared. ETA for correct part. ETA This isn't a technical discussion about Sigs anymore it's degraded into a GD discussion, and a poor one at that. |
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Smart ass. I was injured and not able to shoot right after I bought it. Put it in the safe. In the meantime I bought 6 more Sigs and 10 other guns. I decided to shoot first. Was in no hurry since I never had an issue with a Sig in 35 years. Sorry if you can't afford but one gun.
JR |
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Smart ass. I was injured and not able to shoot right after I bought it. Put it in the safe. In the meantime I bought 6 more Sigs and 10 other guns. I decided to shoot first. Was in no hurry since I never had an issue with a Sig in 35 years. Sorry if you can't afford but one gun. JR Once again, does your pistol have the SRT? If it does, have you tried decocking it before trying to remove the slide? That's what the instruction manual says to do. I'm really having a hard time believing that it's somehow the pistol's fault? Especially on a new unfired pistol. |
| How is it any company's fault you were injured? Very sorry to hear it as I know how tough it is. Toyota wouldn't cover a car if it was past even if you parked it in your garage the whole time so how is this any different? Sig has gotten really crappy in regards to quality control so other than Mr manners not believing you I fail to see why your anger is so strong. Give somebody else a chance to make it right but you should have to pay shipping if out of coverage. Consider it kudos if a company does this when you know they have no obligation. |
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I'm ticked because I just bought a 239 too. It was having FTF issues. I he trigger was horrible. Nothing like the last 6 Sigs I bought. They lied to me about it too saying it had a different trigger that's why it wasn't like the others. They were going to send it back like it was because it met their standards of the poundage. I told them it's not the poundage it was gritty and jerky. They charged me 179.00 for a trigger job on a 950.00 gun yo make it equal to the last 6 guns I bought. Now I turn around and find out a gun I had never fired want even disassemble and after forcing it the barrel won't come out without putting force on it. It's just crappy CS to hear their continued lies. The inside of the frame is white about an inch on each side and rainbow in the bottom. He tells me that's normal it's where they hold it to spray it. That's BS. None of my other Sigs or anyone else's I know has that. It's just lies and BS. I didn't know they had changed their policy on warranty. I do t read it everytime I buy a gun. Besides exceptions can be made. Yes it does have SRT and so does 3 of my other Sigs.
JR |
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OP -- we all know you're upset....enough to type your complaint twice with nothing new added, BUT have you TRIED decocking BEFORE releasing the slide??? As others have pointed out, that is the recommended procedure for SRT equipped pistols.
SIG put out a bulletin on it, it's on their web site, and it had a thread here not too long ago. I know, because I started the thread. Also - your camera is a potato. I can't see what you're talking about. Maybe another photo but in-focus would help your cause? |
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I tried decocking it.. Nothing. When I talked to CS they told me to lock it back and let it release. It came off the frame. You can see where it rubs on the safety lever and it on the slide. After getting off the phone that's when I noticed the barrel wouldn't come out. You had to force it with your thumb through the ejection port. It was so tight it made a loud click. If you put it back in its does the same thing. It's a little easier to get the slide off because it's wearing the safety lever but even racking the slide you can tell it's not tight. I have never had any problem with my other SRT guns.
This was one of the first extremes made and first guns with SRT. It was made in Sept. 1911. I was waiting for one and heard they weren't be released till after shotshow in2112. I believe I got the gun in Decenber or January before shotshow. My shop called a distributor who had one. Like I said after cracking ribs badly didn't feel like shooting for 6 months snd put it up. By the time I was back to shooting had other SRT 220 so was not a big deal to shoot it. . JR. |
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I bought my first Sig in 84-85 when the 226 came out. I went through our criminal Justice Academy Instructor school with in in 85. I taught LE firearms as part of my job 10 years I do know a little about guns. Won our County wide LE Olympics with that 226 and Revolvers the same year..
JR |
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They won't get 1 more. JR There is also extreme discoloration on the front of the slide on both sides inside. It's actually white and the top of the top of the slide is rainbow colored. Asked about that when I called back. He told ne that's where it's held when sprayed. Funny none of my other Sigs are like that. Our duty 229's have that mark. Freaked me out when I saw it. As another poster asked, do you have the SRT trigger installed? The safety lever can ride up and cause the slide to refuse to lock back in place. But that shouldnt prevent you from removing the slide... |
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http://www.pbase.com/jrandyh/image/155930074.jpg Does that look normal? The side facing down is same way you just can't see both sides in the po. JR My duty 229 has that mark. Its unnattractive, but fine. |
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That's good to know just never seen it before or know anyone who has. JR. I've got access to 30 guns with that mark. Either 229's or 226's (all manufactured in April 2007),and when I called Sig, they told me it was leftover from some sort of spray process as well. |
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^^^This. My M11-A1's slide won't come off unless I decock it after releasing the slide lock. Decock it and it slides right off. Quoted:
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Does it have a short reset trigger? I think you have to decock the hammer first if it does ^^^This. My M11-A1's slide won't come off unless I decock it after releasing the slide lock. Decock it and it slides right off. Interestingly, my M11A1 doesn't require this. The first time I took the slide off, I had to force it a little, but after that, it's smooth as can be. I haven't read the manual. |
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Interestingly, my M11A1 doesn't require this. The first time I took the slide off, I had to force it a little, but after that, it's smooth as can be. I haven't read the manual. Maybe you should read the manual? I'm sure glad I don't answer the phones at SIG customer service. I'd be fired the same day. |
| Folks are a little tough on the OP here. No - I don't suppose every company is supposed to pay free shipping. Although I have one with an SRT that does not require decocking just to take the damn slide off. There is little doubt (and this is based on personal experience seeing a sample of SIGs shooting against other guns) that their quality has gone downhill a little. SIGs were better when there were only like five models, all in black, and they were only made by really serious people named Jurgen and Gunther. |
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They told me so many lies and BS I am fed up. With the 239 they tried to tell me it has a different trigger in the gun that's why it's not smooth like my other ones. BS. They told me small guns like the 239 "jam" more than the larger one. Until then I had never had one FTf with a Sig in 30 years. I told them my Beretta Storm had a smooth trigger and it's a 500 gun. He said I was comparing apples to oranges they use cheap metal in their guns. There was more junk but don't remember it all. When I couldn't get the slide off on the 220 he told me to lock it back and hit the slide release and let it come off which it did for first time. Nothing about any decocking. After I put it back on asked me if I could manually get it off and I told him no. He told me I need to do it the way he said or get someone to help me. It has a 16 pound spring and very hard. Well duh what does spring tension have to do with releasing the slide after it's locked back. That was just crazy. Then after hanging up the barrel wouldn't come out without a lot of pressure from the top. That happened everytime I put it back in. It's not like I shot the gun to death for a year and a half and asking them to pay shipping as the extractor or firing pin retaining pin broke. This gun wouldn't disassemble in the appropriate manner. There was no way it was going to eject shells with the glitches in the slide and the barrel locked that tight. You would have been frustrated too after all that snd having to spend 179.00 on the 239 to make the trigger up to par with my other Sigs. I have always sung Sigs accolades but something's changed. Little over a year ago a friend had an early model 220 that was having FTF and guns sights were off. He said he was treated like royalty. Guess. Like every other company they threw as many guns out as they could and the chickens coming home to roost.
JR I also have an Equinox and a 220 Scorpion compact that are 6 months old unfired. You can bet they will go to the range real soon |
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They told me so many lies and BS I am fed up. With the 239 they tried to tell me it has a different trigger in the gun that's why it's not smooth like my other ones. BS. They told me small guns like the 239 "jam" more than the larger one. Until then I had never had one FTf with a Sig in 30 years. I told them my Beretta Storm had a smooth trigger and it's a 500 gun. He said I was comparing apples to oranges they use cheap metal in their guns. There was more junk but don't remember it all. When I couldn't get the slide off on the 220 he told me to lock it back and hit the slide release and let it come off which it did for first time. Nothing about any decocking. After I put it back on asked me if I could manually get it off and I told him no. He told me I need to do it the way he said or get someone to help me. It has a 16 pound spring and very hard. Well duh what does spring tension have to do with releasing the slide after it's locked back. That was just crazy. Then after hanging up the barrel wouldn't come out without a lot of pressure from the top. That happened everytime I put it back in. It's not like I shot the gun to death for a year and a half and asking them to pay shipping as the extractor or firing pin retaining pin broke. This gun wouldn't disassemble in the appropriate manner. There was no way it was going to eject shells with the glitches in the slide and the barrel locked that tight. You would have been frustrated too after all that snd having to spend 179.00 on the 239 to make the trigger up to par with my other Sigs. I have always sung Sigs accolades but something's changed. Little over a year ago a friend had an early model 220 that was having FTF and guns sights were off. He said he was treated like royalty. Guess. Like every other company they threw as many guns out as they could and the chickens coming home to roost. JR I also have an Equinox and a 220 Scorpion compact that are 6 months old unfired. You can bet they will go to the range real soon You sound like a spoiled school kid who didn't get his way. I'd like to hear the other side of your phone conversations with SIG customer service. I bet a totally different story would be revealed. Everything you've described is normal for a brand new unfired pistol, and all the criticism you've laid on SIG is completely unfounded. I seriously doubt you own 14 other SIGs. I'm beginning to question if you even know how to disassemble a SIG pistol. Every brand of pistol has a bunch of disgruntled owners who piss and moan all over the internet about the most insignificant little problems. Do yourself a favor, sell all your SIGs, wash your hands, take a deep breath and let it go. |
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I love my P220, but have a feeling I'm soon going to lose it to my son.
So I'd love to find another one--even if I have to work on it a bit. If you want to sell that lemon, I think we should discuss a "defective gun" price and I'll remove the source of your frustration. I can be IMd or emailed! |
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You sound like a spoiled school kid who didn't get his way. I'd like to hear the other side of your phone conversations with SIG customer service. I bet a totally different story would be revealed. Everything you've described is normal for a brand new unfired pistol, and all the criticism you've laid on SIG is completely unfounded. I seriously doubt you own 14 other SIGs. I'm beginning to question if you even know how to disassemble a SIG pistol. Every brand of pistol has a bunch of disgruntled owners who piss and moan all over the internet about the most insignificant little problems. Do yourself a favor, sell all your SIGs, wash your hands, take a deep breath and let it go. Every pistol also has groupie fanboys who piss and moan when someone has a problem with the company or product they love too. Some of them suffer from fanboy induced hypertension. That's the internet. |
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Every pistol also has groupie fanboys who piss and moan when someone has a problem with the company or product they love too. Some of them suffer from fanboy induced hypertension. That's the internet. What problem did he have with his SIG P220? Everything he described is normal for a new unfired pistol. He sent it back to SIG, unfired? What happens when he gets it back and finally fires it? What problems will he find then? He seemed to just want to bash SIG because they didn't step and fetch fast enough when he called. |
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They told me so many lies and BS I am fed up. With the 239 they tried to tell me it has a different trigger in the gun that's why it's not smooth like my other ones. BS. They told me small guns like the 239 "jam" more than the larger one. Until then I had never had one FTf with a Sig in 30 years. I told them my Beretta Storm had a smooth trigger and it's a 500 gun. He said I was comparing apples to oranges they use cheap metal in their guns. There was more junk but don't remember it all. When I couldn't get the slide off on the 220 he told me to lock it back and hit the slide release and let it come off which it did for first time. Nothing about any decocking. After I put it back on asked me if I could manually get it off and I told him no. He told me I need to do it the way he said or get someone to help me. It has a 16 pound spring and very hard. Well duh what does spring tension have to do with releasing the slide after it's locked back. That was just crazy. Then after hanging up the barrel wouldn't come out without a lot of pressure from the top. That happened everytime I put it back in. It's not like I shot the gun to death for a year and a half and asking them to pay shipping as the extractor or firing pin retaining pin broke. This gun wouldn't disassemble in the appropriate manner. There was no way it was going to eject shells with the glitches in the slide and the barrel locked that tight. You would have been frustrated too after all that snd having to spend 179.00 on the 239 to make the trigger up to par with my other Sigs. I have always sung Sigs accolades but something's changed. Little over a year ago a friend had an early model 220 that was having FTF and guns sights were off. He said he was treated like royalty. Guess. Like every other company they threw as many guns out as they could and the chickens coming home to roost. JR I also have an Equinox and a 220 Scorpion compact that are 6 months old unfired. You can bet they will go to the range real soon How long has it been since the pistol was lubed? The Sig classic series pistols lock up on 7 points, to include the barrel. If the gun is bone dry, it can and will lock up like you are describing here. We had one do this at the range once. It was a senior officer who never shot it, so he assumed he never needed to lube it. It took some work and some judicious clp use, but we got it squared away and functioning perfectly again. If the slide is "locked" to the rear, and the gun is dry, this might be why. Try lubing the barrel so that the oil goes into where the barrel & muzzle meet. |
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I was planning on shooting it that's why I was taking it apart. All the Sigs above were bought new and they came apart normally. Didn't have to hit slide release and shoot it off like CS said. Sounds more like some of you work for sig. Their hired hit Team maybe? Trying to discredit legitimate complaints.beginning to think so.
jR |
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Was it dry or lubed when you tried to take it apart?
ETA - I don't work for Sig but carry a P229 in 40 as my duty weapon and am a Sig trained armorer. I like Sigs because they fit my hands better and I shoot them better, but I'm not married to them and I'm not a fan boy per se. |