Posted: 4/11/2012 8:14:28 AM EDT
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Its been awhile since I was an armorer and was wondering if current armorers still have to fax in part orders to Glock?
Thanks! |
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Just took the armorers course 2 weeks ago (don't even have my cert yet) and yes fax and mail are the only ways to order parts is what we were told. They do not take orders over the phone but you can call customer service with questions. We were also told that we would have to supply serial numbers so that they can confirm that the parts you're ordering are the ones you're supposed to be getting.
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| I have only given them a serial number for a major component like a barrel, otherwise I don't bother with it. I have had no problems. About delivery times, my last order took a little over a month and was complete except for one part. The previous order took a little over a month to START coming in. That order dribbled in in one, two and three part deliveries for three months. About one envelope a week. Glock spent way more in shipping on that one than they charged me. Anything you need next week should have been ordered before St. Patricks day. |
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Quoted:
I have only given them a serial number for a major component like a barrel, otherwise I don't bother with it. I have had no problems. About delivery times, my last order took a little over a month and was complete except for one part. The previous order took a little over a month to START coming in. That order dribbled in in one, two and three part deliveries for three months. About one envelope a week. Glock spent way more in shipping on that one than they charged me. Anything you need next week should have been ordered before St. Patricks day. Are the parts prices worth the wait? I remember most small parts were a $1 a piece. How about firing pins? |
| I am on week 6 waiting on parts. I'll have to eat the price on them because the guy wanting them got tired of waiting. Glock night sights and some other parts like RSA's. I am an Armorer and this was my first order. I doubt I will order parts from them again. I would rather spend a little more to get the parts in days not weeks. |
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I suspect that they prioritize their parts orders and take care of the volume buyers, law enforcement and military first. I would. I try and keep certain parts that are most commonly replaced or are replaced at intervals on hand. When I was a department armorer, I had a chance to see what parts were most often replaced and which parts would completely take the gun out of service if broken ( or lost). Those were the parts that I keep on hand for my own guns and in my range kit. Some examples are, trigger springs, recoil spring assemblies, slide stops, slide lock springs and a spare slide lock, because if the spring breaks during firing sometimes the slide lock works out and is lost. A few large frame magazine catches, because you will always find someone who wants an extended mag release on their 9/40 and the .45 mag release is it, extra firing pin spring cups because for every few guns you detail strip you will drop one and not be able to find it. A spare firing pin safety, because over time they peen where the firing pin contacts them and an extra firing pin safety spring for the same reason you have extra firing pin spring cups. A trigger pin and trigger mechanism housing pin ( polymer). A couple locking block pins, occasionally you will find a broken one particularly on .40 caliber guns, if you replace the pin also replace the recoil spring assembly, it is probably weak or fatigued and the reason the pin broke. Spare magazine springs, a couple at least. Nothing on this list so far is over $10 with most being $1-$3 from Glock. An extra extractor, they don't break often, but if it does I don't want to wait a week ( or a month) to get one.
Firing pins,.......they are expensive as Glock parts go, $30. I replaced ONE in eight years as a department armorer. It's your call. Ok, that's my list. This will cover the majority of problems you will encounter with a Glock. It sounds like a lot of parts, but I keep them for the convenience of not having one of my guns go out of service for a week or more for lack of a $3 part. |
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Quoted:
I suspect that they prioritize their parts orders and take care of the volume buyers, law enforcement and military first. I would. I try and keep certain parts that are most commonly replaced or are replaced at intervals on hand. When I was a department armorer, I had a chance to see what parts were most often replaced and which parts would completely take the gun out of service if broken ( or lost). Those were the parts that I keep on hand for my own guns and in my range kit. Some examples are, trigger springs, recoil spring assemblies, slide stops, slide lock springs and a spare slide lock, because if the spring breaks during firing sometimes the slide lock works out and is lost. A few large frame magazine catches, because you will always find someone who wants an extended mag release on their 9/40 and the .45 mag release is it, extra firing pin spring cups because for every few guns you detail strip you will drop one and not be able to find it. A spare firing pin safety, because over time they peen where the firing pin contacts them and an extra firing pin safety spring for the same reason you have extra firing pin spring cups. A trigger pin and trigger mechanism housing pin ( polymer). A couple locking block pins, occasionally you will find a broken one particularly on .40 caliber guns, if you replace the pin also replace the recoil spring assembly, it is probably weak or fatigued and the reason the pin broke. Spare magazine springs, a couple at least. Nothing on this list so far is over $10 with most being $1-$3 from Glock. An extra extractor, they don't break often, but if it does I don't want to wait a week ( or a month) to get one. Firing pins,.......they are expensive as Glock parts go, $30. I replaced ONE in eight years as a department armorer. It's your call. Ok, that's my list. This will cover the majority of problems you will encounter with a Glock. It sounds like a lot of parts, but I keep them for the convenience of not having one of my guns go out of service for a week or more for lack of a $3 part. Thanks for the wisdom. I have a number of spare parts kits for my personal GLOCKs but this will help know what else is good to have on hand for stock. |
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Quoted:
I suspect that they prioritize their parts orders and take care of the volume buyers, law enforcement and military first. I would. I try and keep certain parts that are most commonly replaced or are replaced at intervals on hand. When I was a department armorer, I had a chance to see what parts were most often replaced and which parts would completely take the gun out of service if broken ( or lost). Those were the parts that I keep on hand for my own guns and in my range kit. Some examples are, trigger springs, recoil spring assemblies, slide stops, slide lock springs and a spare slide lock, because if the spring breaks during firing sometimes the slide lock works out and is lost. A few large frame magazine catches, because you will always find someone who wants an extended mag release on their 9/40 and the .45 mag release is it, extra firing pin spring cups because for every few guns you detail strip you will drop one and not be able to find it. A spare firing pin safety, because over time they peen where the firing pin contacts them and an extra firing pin safety spring for the same reason you have extra firing pin spring cups. A trigger pin and trigger mechanism housing pin ( polymer). A couple locking block pins, occasionally you will find a broken one particularly on .40 caliber guns, if you replace the pin also replace the recoil spring assembly, it is probably weak or fatigued and the reason the pin broke. Spare magazine springs, a couple at least. Nothing on this list so far is over $10 with most being $1-$3 from Glock. An extra extractor, they don't break often, but if it does I don't want to wait a week ( or a month) to get one. Firing pins,.......they are expensive as Glock parts go, $30. I replaced ONE in eight years as a department armorer. It's your call. Ok, that's my list. This will cover the majority of problems you will encounter with a Glock. It sounds like a lot of parts, but I keep them for the convenience of not having one of my guns go out of service for a week or more for lack of a $3 part. Thanks for the input  . That is some good info....
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One more part I forgot, an extra standard weight trigger connector, because someone is going to bring you a gun that they did a 25 cent trigger job on with a trigger connector that has been polished to death.
While I am on the subject of trigger connectors. I have seen 3.5 lb aftermarket connectors and I have tried the Scherer connector. And yes, it did give me a lighter trigger pull, but no, it didn't feel like a BETTER trigger pull, so I took it out. Some time later I got ahold of an OEM Glock 2 kg connector and tried it. I was amazed, just installing it and putting a tiny drop of oil on it, gave me the best trigger I think I have ever felt on a Glock. I don't know what the factory puts on those connectors for a coating, but it is slick. It was enough to convince me to stick with OEM connectors. Your mileage may vary, but that has been my experience. |