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Posted: 1/28/2013 1:15:51 PM EDT
| anyone getting stuff from dsa or a eta? |
| yea nothing -- was told for almost 2 wks they had the lpk's i ordered in stock and my order was filled and would ship out -- finally got the truth from someone there that the parts were on backorder and they had no idea when stuff would be in stock -- so i canceled my order friday and was told refund would be back in bank friday night -- well no refund still as of yet from them -- pretty disappointed with them and probably wont use them ever again -- i ordered the lpk's from core15 which will ship this week (supposed to) |
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I called last Monday and the girl told me they had 2 LPKs for my order and it would ship before the end of the week. I called today and the girl told me it was back ordered for 4 months, so I cancelled. I'll wait for a new LPK deal to pop up and grab one. same crap they told me for 2 weeks -- thats what pissed me off so much -- just a flat out lie to everyone -- what about your refund? i was charged right away then they put the money back few days later charged again so i actually thought they were shipping after several calls i was told the truth that they dont have stock -- still waiting on refund since early friday |
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I called last Monday and the girl told me they had 2 LPKs for my order and it would ship before the end of the week. I called today and the girl told me it was back ordered for 4 months, so I cancelled. I'll wait for a new LPK deal to pop up and grab one. same crap they told me for 2 weeks -- thats what pissed me off so much -- just a flat out lie to everyone -- what about your refund? i was charged right away then they put the money back few days later charged again so i actually thought they were shipping after several calls i was told the truth that they dont have stock -- still waiting on refund since early friday They never charged my card so I had no worries about cancelling. |
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I have a pending order from 12/30/2012... Three emails wend unanswered, their company phone number goes straight to voice mail and the voice mail box full, so you cant even leave a message. Just let people know where they stand with their orders, is that too much to ask?
Crazy times, we all know, yes... but this is terrible customer service. I can use Bravo Company as a great example - as busy as they are, Paul maintains an open channel of communication and replies to customer emails. I doubt i would order from DSA or recommend them to anyone in the future. |
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Yeah, I ordered some other things with mine too. It all trickled in except the upper, even a couple rare-ish UZI parts. On November 9 she said:
> We are filling orders right now, the next production run will be in a > few weeks and at that time you will be notified. We apologize about this delay Last communication I've had from them, despite a couple mor requests fo updates from me. 
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I've never had any luck buying anything from DSA, EVER. So...I just don't bother with them any more, plenty of other and better companies out there to deal with. This is absolutely,most definitely right on target.They are awful to do business with,and have nothing I can't get elsewhere.Screw them with a broken bottle sideways!! |
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I've never had any luck buying anything from DSA, EVER. So...I just don't bother with them any more, plenty of other and better companies out there to deal with. This is absolutely,most definitely right on target.They are awful to do business with,and have nothing I can't get elsewhere.Screw them with a broken bottle sideways!! I received a upper receiver from them last week, and another upper receiver and barrel this week.Granted most sights are taking longer than usual, but I received what I ordered in about 6 weeks,I believe they are somewhat catching up now. |
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Ordered 4 FAL mags earlier in the month along with some .308 Magpuls. The magazines shipped within a day or two. The Magpuls are backordered and card not charged.
No problems with their Customer Service on my end (first order with them). I plan to order some of their SCAR 17 mags when they come available. 
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Ordered a pistol upper, bcg (NP3) & charging handle from DSA on 07/09/2012 and received the backorder notice. Beginning in Oct, 2012 I began calling customer service to obtain shipping date. Busy signal, direct to voice mail. No contact. In mid December I finally got through and the reply was "by the end of the month." Received the same answer in Jan & Feb. Actually received the same answer last week, so I asked if I could swap out the pistol upper for any other similarly priced upper (14.5" or 16".) She said yes, but at the current price. I requested they honor the price as originally sold and asked to speak to a manager. Was put on hold.
In short, I received a 14.5" upper, regular BCG and charging handle at July, 2012 prices. Other than the parkerized BCG vs the NP3 BCG, I'm satisfied, because I got my order TODAY! Because of the long delay, I had obtained a pistol upper from other sources and the change satisfied my current desires. So I'm good, except for the long delay. Samantha the CSR was great. Kudos to her for "grace under fire." |
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nope not yet, Been waiting sense 12/18/.2012 for my 16" parked Barrel, called last week was told they got them made just need to be parkerized and be 2 to 3 weeks December? I have received four barrels ordered in Late January to early February. Brownells, Love Palmetto and Stag. Stag was slow but I received it within 30 days. Give up on DS |
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