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AR15.COM
AR Sponsor
10/2/2013 9:35:07 AM EDT
I recently bought this scope from opticsplanet.com and having some issues. Just trying to see if this scope is like this or I got two lemons!
Vortex Viper PST 1-4x24 Riflescope with TMCQ MRAD Reticle

The problem is: at night, the vertical mil divisions are not visable with illumination. I can see the big vertical line, but not the small division lines!
The problem is only on the vertical mil divisions, the horizontal ones are fine.
I spin the scope 90º, the problem spins 90º as well.
I have tried different illumination settings, focus, and magnification. The problem still exists.
My friend and my wife all tried and confirmed that it is the scope not my eyes.
I thought I have a bad one, so I exchanged one from opticsplanet.com
The new one has the same issue! I forgot to write down the S/N of the first one so I can't tell if they just shipped the first one right back.
I wonder if yours look the same.
Trying to decide if I want a refund from opticsplanet.com or contact vortex.

Not trying to bad mouth about any vendor or brand, actually, it is very smooth to do business with opticsplanet.com. And I love everything else on the scope except this issue. It does bother me! Thank you for your help.
10/2/2013 11:17:04 AM EDT
[#1]

Quoted:


I recently bought this scope from opticsplanet.com and having some issues. Just trying to see if this scope is like this or I got two lemons!

Vortex Viper PST 1-4x24 Riflescope with TMCQ MRAD Reticle



The problem is: at night, the vertical mil divisions are not visable with illumination. I can see the big vertical line, but not the small division lines!

The problem is only on the vertical mil divisions, the horizontal ones are fine.

I spin the scope 90º, the problem spins 90º as well.

I have tried different illumination settings, focus, and magnification. The problem still exists.

My friend and my wife all tried and confirmed that it is the scope not my eyes.

I thought I have a bad one, so I exchanged one from opticsplanet.com

The new one has the same issue! I forgot to write down the S/N of the first one so I can't tell if they just shipped the first one right back.

I wonder if yours look the same.

Trying to decide if I want a refund from opticsplanet.com or contact vortex.



Not trying to bad mouth about any vendor or brand, actually, it is very smooth to do business with opticsplanet.com. And I love everything else on the scope except this issue. It does bother me! Thank you for your help.
View Quote
Technically, the only features that are supposed to be illuminated on that scope are the dot in the center and the 4-section circle. What you are seeing on the vertical line is some residual scatter from the LED on the etch that makes that line. The position of the LED makes it such that you will see that on the vertical line, but not pick it up on the small division lines.

 



So, it's actually normal for that scope. If you have any further questions or concerns about it feel free to give us a call at 1-800-426-0048.
10/2/2013 12:22:24 PM EDT
[#2]
Thanks for the explanation. I checked the pictures on the website one more time, yeah, only dot and broken circles are red. How can I not notice this!!
Now I feel that all the lines that I see under illumination are bonus feature for the money.
I also wished the LED is positioned the way that the vertical divisions are visible instead of the horizontal ones.
Anyways, it is a good product and I will shop for a PST 4-16 soon.
Thanks for the support again.
10/2/2013 1:33:44 PM EDT
[#3]

Quote History
Quoted:


Thanks for the explanation. I checked the pictures on the website one more time, yeah, only dot and broken circles are red. How can I not notice this!!

Now I feel that all the lines that I see under illumination are bonus feature for the money.

I also wished the LED is positioned the way that the vertical divisions are visible instead of the horizontal ones.

Anyways, it is a good product and I will shop for a PST 4-16 soon.

Thanks for the support again.
View Quote




 
You're welcome. I'm glad I could help you out and we very much appreciate the business! Thank you!




If there is anything else I can help you with don't hesitate to ask.
10/2/2013 5:25:35 PM EDT
[#4]
You can't go wrong with Vortex scopes. I have a 1-4X as well and it is fantastic. I've never had any issues with it at all.

The only reason I am commenting on your thread is to say that I also have the 4-16X scope on my .308 AR and it is a great scope as well! If you can afford the price jump, try to make sure to get the First Focal Plane (FFP) rather than the Second Focal Plane (SFP) scope. Your mil-dots will be equally effective on any power that way. It is very useful, especially for long shots.

Good luck!
10/3/2013 8:28:18 AM EDT
[#5]
Speaking with Vortex on the phone is a pleasant experience, as well.  You don't get bounced around, you don't have to repeat your questions to 4 different people, and there's no sound of someone flipping through a book to find an answer.



They know their products.



Mark H.
AR Sponsor