Please follow the instructions to avoid undue processing delays for your repair or warranty claim item:

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  On the following page please fill out the form with as much detail as
  possible. Include your complete contact information: Name, Address,
  Phone (Daytime), and Email Address
  
  
  
  


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  Please give a detailed description of the issue you encountered
  
  
  
  


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  Note that the form you are submitting is for a request for a Return Authorization Number (RAN). Items received without a RAN may not be processed/repaired and could also be returned. . Once submitted a Trijicon Representative will contact you by the end of the next business day (4:00pm EST).

  
  


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  Priority is given to military and law enforcement duty items. Please
  include proof of status (letterhead, copy of ID, etc.) with your
  shipment.
  
  
  
  


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  DO NOT ship complete firearms. For semi-auto handguns, ship the slide
  only. For revolvers ship the frame only, (remove the cylinder).
  
  
  
  


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  DO NOT include non-Trijicon or personal property not related to the repair item.
  
  
  
  


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  DO NOT use this form if you are sending in a slide for purchase and
  installation of night sights. Please contact Trijicon for instructions.
  
  
  
  


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  DO NOT use this form if you are sending in product for a refund or
  credit to your account. Please contact our Customer Service Department
  for additional assistance.
  
  
  
  


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  Package night sights in a box. Do not ship loose in a standard
  business mailing envelope. High speed postal processing equipment may
  tear or destroy envelopes with small items enclosed and the risk of loss
  is high.
  
  
  
  


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  In the event the repair is evaluated as not covered under warranty,
  you will be contacted with a cost quotation. No work will be performed
  on non-warranty repairs without customer authorization to proceed.
  Trijicon reserves the right to either repair or replace the unit at
  their discretion on warranty repairs.
  
  
  
  

Please Note the following Important Items regarding Trijicon's Repair Policy:

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  We highly recommend that our customers use UPS or FedEx for tracking
  visibility, insurance and claim handling. If using the U. S. Postal
  Service, insurance and tracking options are available and should be
  selected.
  
  
  
  


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  Packages received at Trijicon without Return Authorization number
  identified on outside of package may be subject to delays, including
  refusal and return to sender.
  
  
  
  

Repairs Should be Addressed as Follows:

(Reminder: Once submitted a Trijicon Representative will contact you by the end of the next business day 4:00pm EST).