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12/31/2012 1:27:33 PM EDT
Hey guys, I didnt See an Intro section. Ive been Lurking around for months and finally decided to post.

I assembled my first carbine w/ a BCM Upper and Fail Zero BCG, and there seems to be some coating compromising fwd of the gas rings. I've been trying to get a hold of them but not luck. 3 emails, and 4 voice mails over the past 3 weeks.

Does anyone have some better contact info for them?

thanks!
12/31/2012 1:52:42 PM EDT
[#1]
I ordered a BCG from them a week before christmas. I even talked to them on the phone about changing from a semi to full auto carrier. Haven't heard from them since. If they are like all the other gun companies right now I'd try to contact them in a month or two. Not kidding.
12/31/2012 3:22:43 PM EDT
[#2]
yea i can understand that now, but I contacted them before the craze began
12/31/2012 4:13:38 PM EDT
[#3]
Quoted:
yea i can understand that now, but I contacted them before the craze began


So what's going on with the BCG, maybe we can help. It may not be an issue anyway. Throw some pics up and let's see what's going on with it.

1/1/2013 6:22:47 AM EDT
[#5]
looks like surface issues with the steel as opposed to the coating.I have fail zero coated components that dont look like that but from a functional standpoint looks to be fine if the coating starts coming off then id be worried and no matter how buisy a company that sells a product that now has a potential problem should make it a priority to get back to the customer.
1/1/2013 7:10:32 AM EDT
[#6]
Honestly, I'd just keep shooting it, that does not look problematic.  I had a FZ bolt roll pin back out and get sheared in the action, and they replaced the entire BCG, no questions asked; their service is really good.  Just shoot it until it's obvious there is a problem, and then call FZ for warranty work.  Given the supply problems now, you probably won't get a response for a long time anyway.
1/1/2013 7:12:35 AM EDT
[#7]
thanks guys
1/3/2013 11:21:42 AM EDT
[#8]
I've dealt with grant it's been a year but they are good people actually great won't push crap down your throat you don't need. I would just hold out until you get an answer email or phone. THEY will resolve whatever issues you have trust me.
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