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AR15.COM
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11/23/2009 1:35:55 PM EDT
OK, so before i start i just want to mention that i'm new to the AR world, so please don'l bash me.  Also i search the forums and could not find details on how to fix my issue.

So now to the issue.

Detais:
Kit is brand new
i have 3 mags all from CMMG
issue occurs on all mags.

Problem: When i cock the lever back to load a round in the chamber the round doesn't load completely.  

Here is a video i made to show the issue.
http://www.youtube.com/watch?v=Osi0mJ_phck

I have already contacted CMMG and so far i'm not impress with there customer service.  Without getting further details they refer me to a post on this forum, (http://www.ar15.com/forums/topic.html?b=2&f=145&t=176451).  

I had already seen this post and did what they said, i took it all apart clean it, used the drill with a .22 brush, everything.  No luck.  i did that before i even contacted them.

Well i replied saying that, 4 hrs later they ask me if i fired the thing.  Really???  I tried to, got about 20 rounds, but then issues after issues, i gave up.  

I tried calling them 3 times today, no answer, maybe early vacation i dont know.  So i left a message, no call back.

Anyways, what is the next step, what should i be looking for?  where do you think the problem is?  I'm good with tools and handy work, so i can do the work myself, i just need to know what to look for.

thanks for your help.  I fell in love with ARs, i now have 2.  




11/23/2009 1:39:16 PM EDT
[#1]
Looks like i should of posted in the troubleshooting section.  

@admin can you please move it.  Sorry :)
11/23/2009 1:45:35 PM EDT
[#2]
First off, this post will probably end up getting moved to the CMMG industry forum here on the site.  There is also a forum here for pistol caliber AR's which has a lot of information on the .22 conversions.

Give CMMG a chance to return your call, they may have been at a gunshow all weekend and working on catching up with the weekend calls/emails, who knows.  They do have a buisness to run and sometimes things get busy.  They have a fairly decent rep for customer service, give it a chance to work.  I'm confident they will make it right.
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