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AR15.COM
AR Sponsor
8/18/2006 10:07:27 PM EDT


Noticing most web based AR15 businesses have these 10-15% restocking fees. Now here you buy an item, it may not work for your application, so you return it. You already have to eat shipping but on top of that a restocking fee? I honestly don't see how this is fair and personally wouldn't do business again with a retailer that charged so. Example, something not described accurately on a website, so you buy it, it doesn't fit/work- then you have to pay someone to open a box you send back. There should be ethics involved, true if you open the actual item, screw it up somehow then of course it wouldn't be fair to return it or ask for a full refund but getting punished for their mistake or yours isn't right as long as you return the item in perfect condition within a few days of purchase.

Maybe I'm alone on this, but I think vendors owe it to their customers to be reasonable, 15% restocking fee so Joe can walk over and place it back on the pile is crap. We already overpay for everything we buy in the gun market. Hell for what you pay for an optic you can buy a whole living room set, pay your car payment a couple months, etc. I guess I just don't feel it's right to pay for something, return it in perfect condition then get charged probably what they actually paid for the item just to have them stick back on a shelf. No other retail end does this unless the item is outright abused or owned for some time.

Just my .02,

Creeper
8/18/2006 10:32:57 PM EDT
[#1]
I think most restocking fees only apply to lookie-loo tire-kickers, people who buy things and then get buyer's remorse.  It takes time and resources to take an order, package and ship the item, so I do think it's fair to charge something if the product comes back for less-than-reasonable circumstances.  If the product is legitimately not as described or defective, then you wouldn't likely be charged a restocking fee.  And if you're not happy with the product, they'll usually send you on to the manufacturer for replacement or refund.
8/18/2006 10:38:57 PM EDT
[#2]
I once was charged a thirty dollar restocking fee on a thirteen dollar ashtray by the oldtimer parts guy at the local chevy dealer, and I know he ordered the wrong part on purpose 'cause we looked at the diagram before I committed to the order. I hope he is enjoying the red hot pitchfork he must have in his keester in that special "evil parts counter guy" section of hell.


IBTL
8/18/2006 10:41:48 PM EDT
[#3]
+1 for people who cant decide or cant afford something but buy it anyways and then have buyer's remorse.




imo if you arent sure then dont buy it.
cant afford it then you shouldnt buy it.
most dealers cant or wont resale a item you returned as new to be fair to the next customer.
i feel that its perfectly fair cause what you cant afford i can get "pre-owned" for 10-15% cheaper.

AR Sponsor