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[ARCHIVED THREAD] - PSA - Repair backlog?

Posted: 7/28/2017 3:09:28 PM EDT

I've sent in a PA10 rifle for repair - PSA received it on 7/10, which is 3 full work weeks ago as of today. It seems a long time - PSA generally gets things back quickly. Somebody else also mentioned they were waiting on a repair for a similarly recrementitious amount of time. There doesn't seem to be any way to track a repair, so I'm wondering if PSA is swamped right now, or if there are other issues delaying the repair que. Thanks.

Posted: 7/28/2017 3:37:01 PM EDT

[#1]

I sent a rifle in for repair awhile back, and had it back in about 3 weeks. Have you tried to call them? That would most likely be the quickest way to get a response.

Posted: 7/28/2017 4:41:22 PM EDT

[#2]

Actually I just got an email back from CS - said 10 to 15 business days is typical - it's been 15 so I expect it to be on the way back next week.

Posted: 7/28/2017 7:26:38 PM EDT

[#3]

Good deal!

Posted: 7/30/2017 2:30:15 AM EDT

[#4]

Same situation here. They received my barelled upper on 7/11 and I was told by CS that it's usually 15 business days from time of receipt before they can look-up an update. I am following up next week as well

Posted: 8/2/2017 1:57:51 AM EDT

[#5]

Any updates on your part? I have not receive any myself

[ARCHIVED THREAD] - PSA - Repair backlog?

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[ARCHIVED THREAD] - PSA - Repair backlog?

[ARCHIVED THREAD] - PSA - Repair backlog?