Posted: 1/30/2014 7:49:57 AM EDT
|
Just a word of advice, I would avoid the gift cards. I received one as gift. Tried to place an order for upper, lpk, mags. Well Order failed. and gift card balance went to $0. Now after waiting 2 days because of weather (which we can't control) and 2 hours on the phone. The gift card balance is back, but out of luck, upper is now out of stock. Asked if maybe I could get free shipping or some other compensation. nope.
Was worth a try I figured. so I am back to waiting for what I want to come back in stock and try this gift card again. |
|
Quoted:
We apologize for the inconvenience. We recently upgraded our online software which caused a problem with outstanding gift cards. IT and CS are aware of the issue and have been taking care of customers who have had issues. Please IM us the item that sold out. Sweet. that is great customer service. |
|
Quoted:
Sent pm, but nothing yet, maybe tomorrow. I see they have the Blem of what I was looking for only $10 more than new was 2 days ago. http://palmettostatearmory.com/index.php/ar-15-05/blem-upper/blemished-psa-16-hammer-forged-midlength-upperpper.html im sure they'll get to you, they take a bit of time sometimes due to volume. |
|
Quoted:
im sure they'll get to you, they take a bit of time sometimes due to volume. Quoted:
Quoted:
Sent pm, but nothing yet, maybe tomorrow. I see they have the Blem of what I was looking for only $10 more than new was 2 days ago. http://palmettostatearmory.com/index.php/ar-15-05/blem-upper/blemished-psa-16-hammer-forged-midlength-upperpper.html im sure they'll get to you, they take a bit of time sometimes due to volume. I hope so. |
|
Quoted:
I hope so. Quoted:
Quoted:
Quoted:
Sent pm, but nothing yet, maybe tomorrow. I see they have the Blem of what I was looking for only $10 more than new was 2 days ago. http://palmettostatearmory.com/index.php/ar-15-05/blem-upper/blemished-psa-16-hammer-forged-midlength-upperpper.html im sure they'll get to you, they take a bit of time sometimes due to volume. I hope so. if they take longer than another day or so i'd re-pm them .. we've had a wild week here in sc and they were closed at least 1 day due to weather. (snow = this state shut down) |
|
Psa should I just look for some thing else to come in stock or are you still looking into this for me?
The balance was returned to the gift card, but kind of stinks that I missed out on the items I wanted due to system issues on your end. Now I missed out on the blem as well while waiting. |
|
Quoted:
Psa should I just look for some thing else to come in stock or are you still looking into this for me? The balance was returned to the gift card, but kind of stinks that I missed out on the items I wanted due to system issues on your end. Now I missed out on the blem as well while waiting. i think they were helping folks fix their cards and get the stuff that was on sale or sold out. |
|
Quoted:
i think they were helping folks fix their cards and get the stuff that was on sale or sold out. Quoted:
Quoted:
Psa should I just look for some thing else to come in stock or are you still looking into this for me? The balance was returned to the gift card, but kind of stinks that I missed out on the items I wanted due to system issues on your end. Now I missed out on the blem as well while waiting. i think they were helping folks fix their cards and get the stuff that was on sale or sold out. It would be nice. or at least let me know that they can't. Just feel like from their comment, that they are working on getting the item available for me, but it would be nice to know. I have spoke highly of PSA in the past, but this situation has me rethinking doing further business with them in the future. |
|
Quoted:
It would be nice. or at least let me know that they can't. Just feel like from their comment, that they are working on getting the item available for me, but it would be nice to know. I have spoke highly of PSA in the past, but this situation has me rethinking doing further business with them in the future. Quoted:
Quoted:
Quoted:
Psa should I just look for some thing else to come in stock or are you still looking into this for me? The balance was returned to the gift card, but kind of stinks that I missed out on the items I wanted due to system issues on your end. Now I missed out on the blem as well while waiting. i think they were helping folks fix their cards and get the stuff that was on sale or sold out. It would be nice. or at least let me know that they can't. Just feel like from their comment, that they are working on getting the item available for me, but it would be nice to know. I have spoke highly of PSA in the past, but this situation has me rethinking doing further business with them in the future. have faith. and patience. both will help. |
|
Quoted:
Well, Gift card balance was restored, now I will just have to wait for items to come back in stock. Nothing PSA can do. Again just be careful using gift cards till PSA resolves there issues. well glad the balances are restored.. just hope you can get what you wanted to soon |