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AR15.COM
10/10/2012 4:19:12 AM EDT
I just got my Burris MTAC, Fastfire and PEPR mount from PSA. When i ordered it the web page clearly states that it is a PEPR QD mount. I looked at y invoice and it also says PEPR QD. But what i got was the standard non QD mount. The Burris box also clearly stated PEPR mount, no QD on the box. It looks to me like maybe PSA mixed up the product when they shipped it or wrote the listing wrong on their web page. Has anyone else received their combo? Was it the QD as advertised or was the regular non QD shipped?
10/10/2012 5:06:45 AM EDT
[#1]
What did they tell you when you contacted them?
10/10/2012 5:42:27 AM EDT
[#2]
Quoted:
What did they tell you when you contacted them?


I have not received a reply yet from my email.

10/10/2012 6:04:01 AM EDT
[#3]
Try Customer Service: 1.803.788.9095 have your order number ready.  E-mails are answered in the order that they are received.
10/10/2012 1:52:00 PM EDT
[#4]
Alexville is like the crazy guy in a mental hospital that dresses up like a doctor n fools people into thinking he works there

I'm not a PSA employee but I play one on ar15.com.

10/10/2012 2:08:48 PM EDT
[#5]
Likely just a mix up, it happens... I got the PEPR QD a couple weeks back and got the right one but got a black moe kit in place of my FDE that I actually ordered. Called them up and they had no issues making it right but I couldnt wait, so some black RIT dye from wallyworld saved the build.
10/10/2012 5:48:39 PM EDT
[#6]
Quoted:
Alexville is like the crazy guy in a mental hospital that dresses up like a doctor n fools people into thinking he works there

I'm not a PSA employee but I play one on ar15.com.



Stop being a douche troll. I was trying to help.  But it beats being a real life man-baby, shit stirrer, like yourself.
10/11/2012 9:15:07 AM EDT
[#7]
I called the number and had no answer. But i expected that. They are always VERY busy. I have made bunch of orders from PSA and had a few problems with shipping and so on. But the products are great, prices are great and they have always made it right. So will continue to do business with them unless things change. I did hear back from them today with a email:

Palmetto State Armory

11:34 AM (1 hour ago)

I am sorry about that, I will get the correct mount out to you as soon as possible. Thank you.

Nicole Kone
Palmetto State Armory
200 Business Park Blvd.
Columbia, SC 29203
(803) 788-9095

Hopefully they will make it right and i will continue to be a customer. I feel like the email reply was in a appropriate amount of time. Hopefully they will come through for me.
10/11/2012 10:21:22 AM EDT
[#8]
Quoted:
Quoted:
Alexville is like the crazy guy in a mental hospital that dresses up like a doctor n fools people into thinking he works there

I'm not a PSA employee but I play one on ar15.com.



Stop being a douche troll. I was trying to help.  But it beats being a real life man-baby, shit stirrer, like yourself.




I'm sorry, I know you take your imaginary job here very seriously so ill stop teasing.
10/11/2012 1:13:31 PM EDT
[#9]
Your troll is weak.
10/23/2012 2:53:43 PM EDT
[#10]
UPDATE. I got my correct quick release Burris mount in the mail today. In the box was a US shipping label back to them. I assumed it was for the return of the non quick release mount. So i dropped it in the mail back to them today. I was slightly mad by not getting the right mount from the get go. But to their credit the fixed it and paid shipping both ways. I will continue to be a customer.

Honestly i think the add might have been written wrong. All the MTAC,Fastfire and PEPR combos i can find are the standard mount. It even came with all three items in one box. So i dont really know if Burris even offers it with the quick release mount. Regardless, i am happy to have gotten what i originally aid for.