Posted: 2/7/2013 9:54:58 PM EDT
| I attempted to email from address on website and haven't received an answer. Just wondering if the 12.37" rails are in stock. If they are not in stock what is the estimated lead time on this product? Any response would be great. |
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I got ahold of them on the phone and they said some items are on four week backorder, and they are trying to keep up with everyone's inquiries. Just keep calling until ya get through. I've called probably 20 times at all hrs of the day and night and only got a busy tone. What number did you call? |
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I ordered my 11" evolution on january 7th. After not knowing it was backordered, i was then told it would be a couple weeks. Then after not hearing anything i also got the email asking me to review their product. What a joke! Well i sent them an email telling them as much and got an email from an Andrew Dreher telling me it would ship out in a week. That was almost three weeks ago and still no word. But at least they managed to provide adams arms with what looks like about a hundred rails.
http://m.facebook.com/photo.php?fbid=10151506075565619&id=179655880618&set=a.200366015618.170658.179655880618&__user=100000669636165 Seen this on facebook yesterday. |
Well Samson actually called me today. They asked me if i was still interested in the 11" rail that i ordered back on January 7th. I told them yes and they asked for my credit card information again. I asked him how long it would be before my rail shipped. He actually said " we are being completely truthful with our customers now, and it will be about six weeks". The six weeks, and the "completely truthful with our customers NOW" pisses me off, but it was a little relieving to not hear "two to three weeks" again. 
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| I called them about 2 weeks ago and they picked up on the second ring. Sounded like they were busy as it wasn't the usual long drawn out conversation trying to get an answer, but they said the 12.37" Evo was on backorder but would be available "very soon". Order placed but no word yet on how long til it ships. |
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Well after i was told it would be six weeks a week ago, i received my 11" rail today. It took 2 months and 5 days, but i must say i am very happy with the rail inspite of the lackluster customer service and the long wait. I just ordered mine through midway, $15 cheaper, in stock and I don't have to deal with Samson's bullshit |
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I understand they are busy, but I would have appreciated being told my item would take three months... not the two weeks I was initially told. seriously this! / everyone in the flipping industry is swamped, we get that! what we don't get is the constant "two weeks" bullshit, and repeat. |
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I placed an order through bass pro for an 11 " evo on 3/8 and have yet to hear anything about it. the 11" evo is on amazon at $159 plus $10 shipping. I have seen the at brownells it is available to add to cart but the note below says , "Ships from Manufacturer. Additional processing time required. Please allow for 20 additional business days for shipping" Only 20 days? really, not from the looks of it around here. Anyone ordered a 12.37 rail lately and get it? or any items from samson |
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Just got an email response from them.
Robert, The 15” Rails are on a small backorder right now. They are averaging between 3-4 weeks to ship from time of order. We will get your order out as soon as possible. Thanks! Bethany Samson Manufacturing 4 Forge St. Keene, NH 03431 603-355-3903 |