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AR15.COM
2/12/2014 5:05:25 PM EDT
I uh...might have cracked one of the side rail sections on my Gen2 SS 15" while tightening it down.

Do you guys sell the individual rail sections or even a new pack of the 3 that come with the rail? I only saw the 4.5" section on the website, but that's longer than I need.

Thanks a lot guys, I love the rail.
2/13/2014 7:00:28 AM EDT
[#1]
Send me an email: [email protected]



Thank You,
PETE
MI
2/13/2014 7:49:18 PM EDT
[#2]
Email sent. Thanks Pete!
2/14/2014 4:58:35 AM EDT
[#3]
Pete, I had this same problem.  After I broke the first one, I installed one of the other ones (using more pressure than it took to break the first one) with no problem.  I sent you an email February 7th and never got a response.  I guess I should have skipped straight to the forum ?
2/14/2014 6:43:06 AM EDT
[#4]
Quote History
Quoted:
Pete, I had this same problem.  After I broke the first one, I installed one of the other ones (using more pressure than it took to break the first one) with no problem.  I sent you an email February 7th and never got a response.  I guess I should have skipped straight to the forum ?
View Quote


I must have missed your email. Please send me your address and I will get you a replacement in the mail.

Thanks,
Pete
MI
2/14/2014 7:01:04 AM EDT
[#5]
Thanks Pete.

Also, I need one of the 4.5 inch sections but when I try to check out on your website it says that there is nothing in my cart.  Even though I had just added the rail section.  I've tried this on two different computers this morning.
2/14/2014 7:41:42 AM EDT
[#6]
I just tried the check out with the 4.5 inch rail in the check out. It works fine .
thanks
TROY
MI

2/14/2014 8:23:51 AM EDT
[#7]
Its working now.  It wasn't before.  How much about does shipping usually run on a 4.5 inch rail section?  Cheaperthandirt is the only other place that I've seen them and they want about $34 shipped .
2/14/2014 12:43:45 PM EDT
[#8]
Call customer service with your zip code. They will be able to help you . Thanks.    Troy.
2/15/2014 12:23:43 PM EDT
[#9]
Quoted:
I uh...might have cracked one of the side rail sections on my Gen2 SS 15" while tightening it down.
Do you guys sell the individual rail sections or even a new pack of the 3 that come with the rail? I only saw the 4.5" section on the website, but that's longer than I need.
Thanks a lot guys, I love the rail.
View Quote

Hate to have to say it, but I am thinking that this might be a design flaw.
I cracked two of them last night.
The little sticker on the back of the packaging says 35 in-pounds.
having read this thread, to be careful I had my torque screwdriver set to 25 or 26 in-pounds and one of them cracked; the first end was fine but the second cracked before the screwdriver clicked.
So I turned the torque down a bit and tried the next rail section and it cracked on the first end before hitting the set torque.
I am not too worried about it as I think there is a pretty good chance I won't even use them at all and if I do, the little cracks shouldn't hurt anything, but....
Y'all might give some thought to either a redesign OR calling out 20 in-pounds with blue thread locker.