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AR15.COM
3/17/2008 12:24:19 PM EDT
Ok, first off, I'm sure I'm going to start a shitstorm of mac bashing. But I know that there's at least a few mac users here who might know how to fix this problem.

Last night I was working on my 17" iMac G5 (the non-intel one with iSight) and the screen went haywire. I've tried unplugging everything, restarting from the install disc, restarting while holding down Option + Command + P + R and nothing seems to work.

Here are some photos of what the screen looks like:

Restarting from Install Disc:


Normal Startup:


Then it freezes like this:



Anyone have any idea what would cause this? Is it a software or hardware issue? I'm thinking that maybe the video card or (ug) maybe the logic board got fried? Any insight would be appreciated.
3/17/2008 12:36:01 PM EDT
[#1]
.
3/17/2008 12:45:38 PM EDT
[#2]
Anyone?
3/17/2008 12:52:27 PM EDT
[#3]
Video card or motherboard look fried, maybe. What started this?

BTW it is called a kernel panic, and the last time I had one like that, the memory had to all be replaced.

Edit 2: the text is hard to read. My money is on a hardware failure.
3/17/2008 12:54:36 PM EDT
[#4]
Nothing really. I was on the internet and boom, the screen went nuts. I tried to restart but I couldn't get it going again.
3/17/2008 12:55:08 PM EDT
[#5]
Can you boot into the hardware test disc?
3/17/2008 1:07:47 PM EDT
[#6]
Do they have external monitor support? If so I would try that, but it could be the video card, but usually those things don't only go half way. Yank your memory and see how far it boots.
3/17/2008 1:08:38 PM EDT
[#7]

Quoted:
Do they have external monitor support? If so I would try that, but it could be the video card, but usually those things don't only go half way. Yank your memory and see how far it boots.


Well, it won't boot at all without memory. That I can assure you.
3/17/2008 1:08:44 PM EDT
[#8]
if the screen looks like that when you try to boot from the install cd/dvd, it is most likely hardware.

i'm about 90% sure i've seen that problem before. see if this applies to you.
docs.info.apple.com/article.html?artnum=302181-en
3/17/2008 1:09:02 PM EDT
[#9]

Quoted:
Anyone?


most of them are too busy out sipping on a latte.
3/17/2008 1:10:39 PM EDT
[#10]
Take it to the mac store.
3/17/2008 1:12:47 PM EDT
[#11]

Quoted:

Quoted:
Anyone?


most of them are too busy out sipping on a latte.


Don't read too well do you?
3/17/2008 1:13:06 PM EDT
[#12]

Quoted:
Take it to the mac store.


+1.
3/17/2008 1:13:41 PM EDT
[#13]

Quoted:

Quoted:

Quoted:
Anyone?


most of them are too busy out sipping on a latte.


Don't read too well do you?


so you finished yours early, congrats.
3/17/2008 1:13:49 PM EDT
[#14]
reseat the memory, try a different slot or try different memory.
3/17/2008 1:17:23 PM EDT
[#15]

Quoted:

Quoted:

Quoted:
Anyone?


most of them are too busy out sipping on a latte.


Don't read too well do you?


This is GD. To avoid problems posting it in the proper forum would alleviate the BS
3/17/2008 2:20:55 PM EDT
[#16]

Quoted:

Quoted:

Quoted:

Quoted:
Anyone?


most of them are too busy out sipping on a latte.


Don't read too well do you?


so you finished yours early, congrats.




Troll.
3/17/2008 2:28:37 PM EDT
[#17]
As already mentioned, that looks like a Kernel Panic. Not good.

My PowerBook had one of those and the whole motherboard got swapped out (extended warranty is a Godsend). It just up and started all of a sudden. VERY bad.

I agree with those saying to take it to a Mac Store. You can also try calling Apple Support, but I don't know what's available outside of warranty.
3/17/2008 2:32:02 PM EDT
[#18]

Quoted:

Quoted:
Take it to the mac store.


+1.


plus another 1.

Looks like a kernel panic. My ol' school iBook got 'em a while back, took it in and they took care of me.
3/17/2008 2:32:37 PM EDT
[#19]
Mac has the best customer service even out of warranty.  More than likely they will find a way to help you.
3/17/2008 2:37:37 PM EDT
[#20]
Demonic Possession.  Call an exorcist.
3/17/2008 2:47:47 PM EDT
[#21]
Thats not a kernel panic, it does appear that you are most likely having a logic board failure. Take it the an apple store genius bar when you get a chance. Around the time that that computer was being made there were a lot of issues with counterfeit capacitors from china being sold as legit quality ones from japan, they ended up in a lot of computer components and failed after a couple of years. I had a power supply failure in a 20" G5 imac because of it that apple fixed for free two years out of warranty.
3/17/2008 2:53:49 PM EDT
[#22]
Try booting with opt+cmd+n+v.

My G4 iMac gets a similar problem from time to time--usually not the whole screen, but parts of it--and I usually can boot from CD, repair permissions and get it working again.  The PC was probably 4+ years old when I first had an issue--long past warranty time.
3/17/2008 2:55:44 PM EDT
[#23]
It might be as simple as your monitor connection. I've seen similar occur when the connection is not screwed down tight and it works slowly loose.

The other issue might be the proprietary monitor adaptor. Those sometimes go loose or bad.

My bet is on the video card.
3/17/2008 3:03:38 PM EDT
[#24]

Quoted:
Thats not a kernel panic, it does appear that you are most likely having a logic board failure. Take it the an apple store genius bar when you get a chance. Around the time that that computer was being made there were a lot of issues with counterfeit capacitors from china being sold as legit quality ones from japan, they ended up in a lot of computer components and failed after a couple of years. I had a power supply failure in a 20" G5 imac because of it that apple fixed for free two years out of warranty.


Yup, it happened to me.  20" iMac G5 purchased Dec. 2004.  Open up the case and look at the logic board.  If you see a whole bunch of burst capacitors, I sure hope you still have a warranty.  They replaced the board, HD drive, and power supply.

 Flame suit on for Mac haters.
3/18/2008 4:20:52 AM EDT
[#25]
Ok, here's a close up of the error message I got when I tried to boot from the install disc:


3/18/2008 4:21:36 AM EDT
[#26]

Quoted:
It might be as simple as your monitor connection. I've seen similar occur when the connection is not screwed down tight and it works slowly loose.

The other issue might be the proprietary monitor adaptor. Those sometimes go loose or bad.

My bet is on the video card.


I doubt that. If it were just the monitor, the system would still load up, even if it looked crappy.
3/18/2008 4:22:47 AM EDT
[#27]
Thanks for all of the advise. Looks like I need to make an appointment with the Apple store.
3/18/2008 4:36:45 AM EDT
[#28]
Take it to your nearest Apple Authorized Service Provider (most likely an Apple Store). If it does that using the install disc, it's definitely either a hardware problem or your firmware somehow got FUBARed. Either way, they're the most qualified to fix it.
3/19/2008 9:27:35 AM EDT
[#29]
Well, I just got back from the Apple Store.

Looks like the logic board is fried. So if I want to get it repaired, it's $730 for a new board and $135 for the install.

Balls!

Looks like I need to buy a new computer.
3/19/2008 12:09:30 PM EDT
[#30]

Quoted:
Well, I just got back from the Apple Store.

Looks like the logic board is fried. So if I want to get it repaired, it's $730 for a new board and $135 for the install.

Balls!

Looks like I need to buy a new computer.


Hardware. Yuck.