RE: {Case#177-799} Lowes: (Lowes.Com Feedback)


Dear Valued Lowe's Customer,

Thank you for your recent email regarding Lowe's Home Improvement
Warehouse  The following addresses concerns expressed by yourself and the NRA
about certain firearm safety-related content on Lowe's web site and the web
site of our non-profit home safety organization, Lowe's Home Safety Council.


Lowe's is a home improvement retailer, and it is certainly not our
intent to take a public policy position on the overall issue of Second
Amendment rights in the U.S.  The information in question was provided to Lowe's
by a third party, the Consumer Federation of America, who had obtained it
from Johns Hopkins Center for Injury Research and Policy.  We understand
that certain elements of that information may be viewed as being subjective;
therefore, it has been removed from our web site.  Frankly, a more careful
reading of that information by our staff, before it was posted, may have
eliminated this issue before it occurred.

As the world's second largest home improvement retailer, Lowe's sells
many of the products used to make America's homes a safer place to live.
For that reason, we're very proud of our efforts to promote home safety
awareness among our customers and the public at large.  However, as it relates
to firearms, Lowe's position is to simply encourage the safe storage of
firearms in and around the home - period.

Thanks again for making us aware of your thoughts on this issue.  We
certainly regret any confusion the information on our web site may have caused.

If you would like to discuss this issue further with a staff member of
the NRA, Bill Parkerson- Director of Research and Information can be
reached at (703)267-1187.

Sincerely,

Lowe's Customer Care
Lowe's Home Improvement