Ok guys I have a Dell Latitude D800 and I am running XP. I am haveing a problem with my USB ports not working properly. Anyone know how to troubleshoot this?
Posted: 3/29/2005 5:14:56 PM EDT
[#1]
Call Dell. They have decent Tech support is you can understand the Indian on the other end of the phone
Posted: 3/29/2005 5:15:53 PM EDT
[#2]
Go into the device manager delete and reboot. Have you been laying your cell phone next to your USB ports.When it rings it may screw them up.
right click my computer/hardware tab/ device manager
Posted: 3/29/2005 5:16:40 PM EDT
[#3]
Delete the USB drivers and let them reinstall, it might fix your problem.
Posted: 3/29/2005 5:17:55 PM EDT
[#4]
I have tried to reinstal the drivers and that doesn't work. Anything else I can do?
Posted: 3/29/2005 5:20:25 PM EDT
[#5]
If it's in warranty then call tech support. The USB may have gone stupid.
Otherwise: -Does the USB root hub show up in the device manager? -What devices have you tried plugging in? -Any software or other changes since it worked last?
Posted: 3/29/2005 5:23:08 PM EDT
[#6]
Well I have a USB mouse that I have been using for 3 months and not had a problem. Today it kept going weird, and I would get a message saying the usb device was not functioning properly and the mouse kept locking up.
Posted: 3/29/2005 5:25:09 PM EDT
[#7]
Do you have anything else that is connected through USB? Do they work? Does the mouse not work in any port?
Posted: 3/29/2005 5:26:02 PM EDT
[#8]
Quoted: Have you been laying your cell phone next to your USB ports.When it rings it may screw them up.
Whaat? No way
Posted: 3/29/2005 5:27:35 PM EDT
[#9]
If you can, try using this mouse on another PC. Greater still would be use another mouse on the problem machine.
Posted: 3/29/2005 5:29:30 PM EDT
[#10]
I don't use anyting else in the ports. And I have not made any changes to the computer. I will see if I have anything else to try in the ports.
Posted: 3/29/2005 5:31:37 PM EDT
[#11]
Ok. The mouse works in another laptop. And I can plug my camera up to my USB ports and it works.
Posted: 3/29/2005 5:33:40 PM EDT
[#12]
Have you tried powering the machine down & up?
Posted: 3/29/2005 5:35:23 PM EDT
[#13]
Quoted:
Quoted: Have you been laying your cell phone next to your USB ports.When it rings it may screw them up.
Whaat? No way
Yup way can
Posted: 3/29/2005 5:36:34 PM EDT
[#14]
Corrosion kills many USB ports. I was recently reading about some people living near the ocean having to replace computers every three years to keep corrosion problems at bay.
Posted: 3/29/2005 5:39:42 PM EDT
[#15]
Quoted: Have you tried powering the machine down & up?
