Posted: 1/23/2005 7:08:34 PM EDT
|
My HP Pavilion did not come with any type of XP backup disks, manual said something about a backup copy was partitioned on the hard drive. This computer is really bogged down with all kinds of crap, would like a wipe and new install of XP to start over, but no discs. The other option I thought would be system restore but restore points only go back as far as Oct. why is there not one right about the time we bought the computer? |
|
Call HP and complain. New computers are not coming with restore disks simply because MS has some backed into a corner about people using the disks to pirate windows. Call up HP and try to get restore disks. Try telling them that when you turn on the computer it says "Please insert system disk" and does not go any further. -Foxxz |
that would have been much better for me than to dig through a bunch of disks.
You should be able to do what you want with the files on the backup copy partition... if they have not been deleted. Usually you are required to hit a key at startup that will take you to a screen the gives you the option to do a destructive reinstall. Look in the manual or at the HP web site instructions should be there. A Windows restore point will not help because once your computer is infected with whatever there is a good chance the restore points have include the infections in the restore point. When you get infected with a virus, malware or bad spyware the first thing you should do is turn of Windows XP system restore. |
|
i have a hp with xp.my hard drive is partion with the factory settings. on restart of your computer at the hp logo screen press f10 system recovery(or look in lower right corner of your screen to see if yours is different) it takes a couple of minutes to see the instructions.then follow the instructions when the appear. it will wipe your computer clean and you will have to do all the updates and reinstall any of your programs you installed BACKUP ANYTHING YOU WANT TO SAVE. takes a couple hrs to do. |