Posted: 2/7/2004 6:47:00 PM EDT
|
I am getting a kernel.dll error when I open Inernet Explorer. If I ignore the Problem encountered statement I can sometimes continue using IE. This problem began after I got a trojan.byte.verify virus. The virus has been removed. Any thoughts? |
|
Quoted: Remove the Internet Explorer virus and replace it with a better product like [url]www.opera.com[/url], get an anti-virus product and keep it up to date, install a firewall either in software or a hardware one, and finally stop opening e-mail attachments. Ding ding ding. We have a winner. I personally only use IE for updates and for our finance DB front end (won't work with Firebird...) Geoff |
|
From my laptop Sorry about all the typos I had to type quickly before EI locked up. I do have a current/updated version of Norton AntiVirus installed. Not sure how I got the virus. I don't open unknown emails. I don't have a firewall. Any suggestions concerning a firewall? BTW the error is [b]IEXPLORE caused an invalid page fault in module KERNEL32.DLL at 017f:bff7a388. Registers: EAX=01a30dd4 CS=017f EIP=bff7a388 EFLGS=00010206 EBX=00000474 SS=0187 ESP=0314e0c8 EBP=0314e0ec ECX=6172676f DS=0187 ESI=01934ab4 FS=10df EDX=01930000 ES=0187 EDI=02701bf0 GS=0000 Bytes at CS:EIP: 89 41 08 8b 56 04 8b 46 08 89 50 04 8d 04 1e 50 Stack dump: 02701bf0 00000000 0193000c 01930000 01934ab4 00000000 00000000 00004036 00001935 0314e114 bff7a550 01930000 01934ab4 00000474 00000000 00000000 [/b] |
|
Go to 'Add/Remove Programs', in Control Panel Select 'Microsoft Internet Explorer 6.xx' Click 'Add/Remove' You will be presented with a list of options, pick 'repair' ByteVerify is a spyware trojan, not a virus... You may need to use LSPFix, if you can't get on the net when the above is done... Also, get and run both Adaware and Spybot SD, you probably have more stuff that Norton will never find... |
|
I have Adaware it didn't remove it. I did try to fix IE using system information. I have also restored IE to previous version 5.xx and then reinstalled IE 6 and updated from the net.Still a no-go. I will try the add/remove fix. Updat -Adaware did find 2 new files. [b] Started registry scan ====================== Alexa key:HKEY_LOCAL_MACHINE\software\microsoft\internet explorer\extensions\{c95fe080-8f5d-11d2-a20b-00aa003c157a} Started extended registry scan =============================== Possible Browser Hijack attempt data:Software\Microsoft\Internet Explorer\Main"Search Page" (Possible Browser Hijack attempt) Registry scan result: Suspicious keys found :2 [/b] |
|
Quoted: Remove the Internet Explorer virus and replace it with a better product like [url]www.opera.com[/url], get an anti-virus product and keep it up to date, install a firewall either in software or a hardware one, and finally stop opening e-mail attachments. java/byteVerify is a web page hack, it is got by visiting a untrusted site. It is a low level, more a pain in the ass virus. Housecall and others list it as a virus, not spyware. spybot go to advanced mode and lock your IE settings. the Kernel .dll is easy to replace with the disk. Been there done that this week. Also update your Microsoft VM or get the latest java pack from Sun. |
|
Quoted: I have Adaware it didn't remove it. I did try to fix IE using system information. I have also restored IE to previous version 5.xx and then reinstalled IE 6 and updated from the net.Still a no-go. I will try the add/remove fix. It is stored in the java cache, delete it. Then upgrade the java package, it will not load on more current java packages. |