2017 Chevy Cruze Problem > General Discussion

Posted: 3/7/2017 10:06:25 PM EDT

I have a 2017 Chevy Cruze and the USB port for the infotainment system and phone hookup does not work. I have tried the fuses and they are all good. I tried hooking up multiple phones and USB flash drives with nothing being recognized. Any help would be appreciated before I have to take it to the dealership. Thanks.

Posted: 3/7/2017 10:13:36 PM EDT

[#1]

2017 is under warranty. Let the dealership figure it out.

Posted: 3/7/2017 10:14:34 PM EDT

[#2]

Quote History

Quoted:
2017 is under warranty. Let the dealership figure it out.

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I would rather not spend half a day there wasting time. That is looking like the only option.

Posted: 3/7/2017 10:15:27 PM EDT

[#3]

You lost me at "Chevy"

Posted: 3/7/2017 10:20:58 PM EDT

[#4]

So the first problem is that it's a Chevy.

Send that shit back to the dealership until they fix it.

Also, some new Chevy have the worst dammed infotainment system I've ever experienced. Fuck Chevy.

Posted: 3/7/2017 10:21:41 PM EDT

[#5]

You need to bring it in and have the software updated and reflashed.

There is nothing you can do about it, it IS a software issue.
There will be no charge for it and they might even give you a loaner (I know we do), as it's going to take about 1 1/2 hours plugged into the programmer.

Posted: 3/7/2017 10:23:20 PM EDT

[#6]

Quote History

Quoted:
You need to bring it in and have the software updated and reflashed.

There is nothing you can do about it, it IS a software issue.
There will be no charge for it and they might even give you a loaner (I know we do), as it's going to take about 1 1/2 hours plugged into the programmer.

View Quote

I think that is what I will be doing tomorrow. Thanks

Posted: 3/7/2017 10:23:20 PM EDT

[#7]

Yup, quick reflash and good to go

Posted: 3/7/2017 10:24:58 PM EDT

[#8]

Is the usb cable a data cable or one for charging that could be it if it isn't a firmware issue like some of the posters mentioned.

Posted: 3/7/2017 10:25:45 PM EDT

[#9]

ask cruzetalk.com?

Posted: 3/7/2017 10:33:27 PM EDT

[#10]

Dealer. Now. By I know mine don't do shit if it has a message on the screen. Like change oil or watch for ice messages

Posted: 3/7/2017 10:34:00 PM EDT

[#11]

Look at the manual and make sure you are following all the steps for connecting/charging. If not, go to dealer and get a reflash.

Posted: 3/7/2017 10:50:52 PM EDT

[#12]

I have followed the manual for connecting. It is looking like a software issue.

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